Street Use Permitting Timelines and Updates
How to Estimate Permit Timelines for Street Use Permits
You can find more information on the following topics in the Understanding the Street Use Permit Process, Record Status, Target Dates, and Permit Timelines help article.
- What are the Street Use permit process steps?
- What happens at each permit step and how does it get assigned?
- How do I check and understand the status of the SDOT Street Use record?
- What does Targeted For date mean and how is it determined?
- How long does the overall permit process take?
As of May 10, 2021, review times are currently:
For All Permit Types
- Application timeline: 3 business days
ROWM Permit Timelines (including application time)
- Initial Full review: 8-9 weeks
- Single review: 3-4 weeks
- Extensions: 5-10 business days
Street Improvement Permit Timelines (including application time)
- Initial Full review: 7-9 weeks
- Corrections review: approx. 6 weeks
Utility Major Permit Timelines (including application time)
- Initial Full review: 8-10 weeks
- Corrections review: 6-8 weeks
PSM Permit Timelines (including application time)
- Initial Full review: 10-12 weeks
- Simple review: 5-8 weeks
These are average timelines. Owing to an increase in permit applications combined with reduced capacity, our timelines are higher than normal. We are working diligently to reduce these timelines in advance of our transition to Accela in November.
NOTE: If a ROW Management Design Guidance meeting is required or correction cycles are necessary, additional time will be added to the timelines above.
How to Get Help
Information on how to apply for a permit:
- Visit the permit type website on our Permits Page
- Visit our how to apply for a permit help articles for step by step instructions
Email dot_su_ssportal_questions@seattle.gov for:
- General Seattle Service Portal navigation
- Understanding your converted permits
- Contact cleanup or fix needs
- How to access invoices, respond to corrections, satisfy a condition, how to give access to your permit etc.
Email SeattleServices_ITHelp@Seattle.gov for:
- Seattle Services Portal account issues
Email dot_permits@seattle.gov for:
- General inquiries and coaching
- Application changes for unassigned records
- Contact changes for permits in process
Email the assigned reviewer for:
- Corrections required response clarifications
- Permit status inquiries outside the permit timelines posted above
- Changes to already submitted applications when the task is assigned
Email the assigned inspector for:
- Job start changes after the Initial Inspection has passed
- Inspection questions including notification, inspection results etc.
- Schedule an on-site meeting
Street Use 101 & Q&A Sessions
To support our Accela launch, Street Use is holding quarterly Street Use 101 and Q&A sessions. In these sessions, we review the permit process and Accela functionality and answer questions you may have. The nextsession will be held on November 17, 2021 between 9:30 and 11am. Information on how to join teh November session can be found below:
Event Link: Click Here
Event Call-In Number: 1 (408) 418-9388
Event Code: 2490 180 6470
Previously recorded Street Use 101 and Q&A sessions can be found here:
Q3 2021 Street Use 101 and Q&A Session:
September 20, 2021
Workshop Materials
Q2 2021 Street Use 101 and Q&A Session:
June 11, 2021
Workshop Materials:
Q1 2021 Street Use 101 and Q&A Session:
March 12, 2021
Workshop Materials:
Previous Accela Training Workshops
Accela Workshop: Street Use Inspection Types and Notifications
September 14, 2020
Workshop Materials
Accela Workshop: Seattle Services Portal Overview
October 19, 2020
Workshop Materials
Seattle Department of Transportation Accela Webinar: Utility Permits
October 26, 2020
Workshop Materials
Accela Workshop: Construction Permits
October 28, 2020
Workshop Materials
Accela Workshop: Street Improvement permits
October 30, 2020
Workshop Materials
Accela Workshop: Permit Amendments
November 5, 2020