Ride Now

65+ or disabled? Get an accessible, affordable ride when you want it. No reservations required.

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About Ride Now

Ride Now was a pilot program active in spring 2022 designed by and for older adults and people with disabilities. Adults 65+, people with disabilities, and their caregivers or service providers could claim free ride vouchers for use on Yellow Cab, Uber, and Lyft. While Ride Now is no longer available, we learned a lot from the pilot and are applying lessons learned to future programs. For more information, check out our summary materials below.

Documents and Resources

Inclusive Planning Summary
Pilot Implementation Summary
Stories of Impact
Tips for Inclusive Planning
Rider Feedback Survey Results (Spring 2022)

- Summary Results
- Individual Responses
Stakeholder Survey Results (Fall 2021)
- Summary Results
- Individual Responses
Steering Committee Meeting Summary
Grant Application
Request for Quotes: On-Demand Ride Vouchers

From the SDOT Blog:

The Ride Now pilot program was made possible through funding from Transit Planning 4 All, a national transportation planning project that explores and promotes best practices for including people with disabilities and older adults in transportation planning.

As part of the 2018-2019 Transit Planning 4 All Grantee Cohort, Hopelink (King County, WA) created an Inclusive Planning Toolkit, a compilation of lessons learned from Hopelink and the King County Mobility Coalition's participation in the grant. SDOT used the Inclusive Planning Toolkit extensively in planning this pilot program.

You can explore Hopelink's Inclusive Planning Toolkit here.

A compensated, community-based steering committee—including 7 individual community stakeholders eligible as riders under the program’s criteria—worked with SDOT and partner organizations to develop and launch the Ride Now pilot program. Each person brought a wealth of knowledge regarding accessibility, mobility needs, language access best practices, and other community viewpoints that invaluably enhanced our process.

To review the materials presented and discussed at each Steering Committee Meeting, click one of the links below.