Ride Now
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What are Ride Now vouchers?
Get an accessible, affordable ride when you want it, no reservations required.
Adults 65+, people with disabilities, and caregivers who travel with eligible riders can claim up to 6 free $20 vouchers per month for use on Yellow Cab, Uber, or Lyft rides to or from transit stations like bus stops and Link light rail, or to other nearby destinations not well served by transit, like a park or a relative's house. These $20 vouchers should fully cover most trips up to 3 miles. All rides must begin or end within Seattle city limits.
Due to high demand, the Ride Now pilot program has been extended through June 2022. Qualifying individuals may choose to receive paper or digital vouchers to use through a participating service. Each set of vouchers requested will expire at the end of each month (March, April, May, and June 2022), and new vouchers may be requested until June 3, 2022. Ride vouchers will no longer be accepted after June 30, 2022. Vouchers are only available while supplies last.
For additional information about the Ride Now program and how this mobility on demand service might help you or someone you know in a language you prefer, please call us at (206) 684-7623 (ROAD) or e-mail us at RideNow@seattle.gov. Interpretation services are available for free.
Request your first set of vouchers by filling out the form below or by calling us at (206) 684-ROAD [7623]. Vouchers available while supplies last.
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Which ride services accept these vouchers?
Vouchers will discount or fully pay for rides through the participating ride-hailing providers listed below.
How to use your vouchers
Step 1: Book a ride
- Book your ride with any of these available methods:
- Phone: Book a Yellow Cab by calling (206) 622-6500.
- Smartphone app: Book a Yellow Cab, Uber, or Lyft through their apps on your smartphone.
- Computer: Book an Uber or Lyft through their websites on your computer or tablet.
- You will receive information on when to expect your ride to arrive and can ask your driver for certain accommodations.
Step 2: Vehicle arrives in a timely manner
- The Yellow Cab, Uber, or Lyft ride will arrive soon, typically within 10-30 minutes of being requested.
- The Uber or Lyft vehicles are typically sedans (cars), unless otherwise specified.
- Yellow Cab provides wheelchair-accessible vehicles for riders who need them.
Step 3: Drop off and pay
- The driver will drop you off at your nearest transit station or other nearby destination.
- Use your paper or digital voucher to apply the discount to your ride
- The $20 ride voucher is meant to make most trips up to 3 miles free or deeply discounted.
- Pay any remaining balance. For rides with Yellow Cab, this can be done with cash or a credit/debit card. Remaining balances on Lyft or Uber rides must be paid using the credit or debit card on file in the smartphone app.
- Please remember to tip your driver!
- For Yellow Cab: The remaining balance on a paper voucher can be used toward tips or you may tip in cash.
- For Lyft or Uber: Tipping drivers may be done in the smartphone app using the credit or debit card on file. Digital vouchers cannot be used for tipping on Uber or Lyft rides.
Step 4: Provide feedback (encouraged)
If you'd like to learn more about how to use these rideshare services and your vouchers, you can read more on the SDOT Blog.
Other Transportation Programs
Planning Documents and Resources
Funding that helped make the Ride Now pilot program possible was received through a Transit Planning 4 All grant, a national transportation planning project that explores and promotes best practices for including people with disabilities and older adults in transportation planning.
As part of the 2018-2019 Transit Planning 4 All Grantee Cohort, Hopelink (King County, WA) created an Inclusive Planning Toolkit, a compilation of lessons learned from Hopelink and the King County Mobility Coalition's participation in the grant. SDOT used the Inclusive Planning Toolkit extensively in planning this pilot program.
You can explore Hopelink's Inclusive Planning Toolkit here.
A compensated, community-based Steering Committee that includes 7 individual community stakeholders eligible as riders under the program's criteria have worked with SDOT and partner organizations to develop and launch the Ride Now pilot program. Each person brings a wealth of knowledge regarding accessibility, mobility needs, language access best practices, and other community viewpoints that have invaluably enhanced our process.
To review the materials presented and discussed at each Steering Committee Meeting, click one of the links below.
- March 2021 Meeting Slides (PDF)
- April 2021 Meeting Slides (PDF)
- May 2021 Meeting Slides (PDF)
- June 2021 Meeting Slides (PDF)
- July 2021 Meeting Slides (PDF)
- August 2021 Meeting Slides (PDF)
- September 2021 Meeting Slides (PDF)
- October 2021 Meeting Slides (PDF)
- November 2021 Meeting Slides (PDF)
- December 2021 Meeting Slides (PDF)
- January 2022 Meeting Slides (PDF)
- February 2022 Meeting Slides (PDF)
