Make an ADA Infrastructure Request

Curb Ramps

Curb ramps are sloped transitions from the sidewalk down to the crosswalk. SDOT is working to add curb ramps across the city and is also committed to constructing a minimum of 150 curb ramps requests each year.

If you have a disability and need a curb ramp at a location that is not scheduled for improvement, please use the Curb Ramp Request form.

Note: Although there is no limit on the number of requests an individual can make, each request form should identify ramps located in no more than two intersections. This requirement allows SDOT to provide accessibility improvements to a greater number of people in need.

Accessible Pedestrian Signals

An Accessible Pedestrian Signal (APS) is a pedestrian push button that produces an audible signal and tactile vibration to indicate when it is safe to cross the street. APS pushbuttons are helpful to people who are visually or hearing impaired.

Requests for APS may only be made at locations where there are existing traffic signals. 

Pilot Projects and Innovative Accessibility Requests

SDOT’s ADA Program is also interested in feedback on any pilot project or innovative accessibility request which focuses on improvements to accessibility in the public ROW. Requests of this nature are analyzed for feasibility, impact, and available funding. 

To suggest a pilot project or innovation request, contact the SDOT ADA Program by email, or call at (206) 684-7623.

The Request Process

How do we process and approve requests? 

• Our goal is to accommodate all of the requests within the available resources available. All ADA requests are evaluated with these considerations:
• Is the request covered under the ADA or considered an accessible best practice? 
• Is the request a duplicate request for the same location?
• Is this request already covered by a future capital project?
• Are there existing infrastructure issues that make this improvement not feasible?
• Are there limited resources or funding available?

How soon will I hear about my request? 

Requests for ADA infrastructure improvements require time for review and a lot of coordination internally at SDOT as well as with other City partners, such as SDOT’s Transportation Operations, Capital Projects, Street Use, as well as with Parks and Recreation, Public Utilities, etc.

The ADA Program manages SDOT’s curb ramp request program, so there is a more streamlined timeline for responses as opposed to other requests which require more communication and coordination.

• For curb ramp requests, once we receive verification of the request, an initial response is generated within 15 days, followed up with a more formal response with preliminary project scoping within 30 days.
• For APS and other ADA infrastructure, we strive to respond within 15 days, but more detailed responses make take upwards of 30 days.