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Pay by Phone Parking Now free to use!

NEWS – As of January 3, 2017, PayByPhone is free to use with no extra transaction fee in Seattle.

Pay by Phone PayByPhone parking is convenient, easy and secure:

  • Now free to use in Seattle
  • No need for coins or pay and display receipts
  • Use with your iPhone, Android, or Apple Watch
  • Extend your parking session remotely (if time available)
  • Get a text message reminders before time expires
  • Use other great features including email receipts for business travel and adding multiple vehicles and credit cards

How Does It Work?

Download the PayByPhone app on your smartphone and register.

Google Play App Store Blackberry

Sign up online or call 1-888-515-7275, with:

  • Mobile phone number 
  • Credit card (Visa, MasterCard and AMEX)
  • License plate number (s)

The next time you call or log on, your details will be automatically recognized so just enter the time you want to park and location number from the nearby PayByPhone sign.

Frequently Asked Questions

Where can I pay by phone?

Pay by phone is allowed on any block with paid parking and a pay by phone sign, with the pay by phone location number.

Use the correct Location Number for the side of the street that you are parked.

Parking payment by phone is NOT portable as it is with pay stations. DO NOT use a location number from across the street or around the corner.

Check your License Plate

Make sure to enter your license plate correctly and to choose the correct vehicle if you have several plates on your account. Otherwise, you might get a ticket for non-payment. 

How does enforcement work?

Nothing changes at the pay station, and pay by phone users do not need to display a receipt. Seattle Police Department Parking Enforcement will see your payment status automatically in real time on their enforcement equipment.

What if I get a parking ticket?

If you believe you have received a ticket in error, please contact the Seattle Municipal Court. Instructions are on the back of the ticket. You can use your PayByPhone account to check payment status. Please print out copies to bring or send to the Seattle Municipal Court. They will not accept visual inspection of your phone as proof. More info is here at http://www.seattle.gov/courts/ticket/ticket_opt.htm

What if I have a special license plate?

If you have a Washington State-issued specialty plate, it's very important that you enter the full license plate number as it reads on your vehicle registration. This is different than the symbols on your plate. For example, for a University of Washington plate, use WSMPLE.

Is it safe to make a credit card transaction on my smartphone?

Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during transactions. The City does not store or retain your credit card number.

As a business or association, how can I promote parking pay by phone to my customers?

SDOT has educational materials available for businesses and associations to promote parking pay by phone. Click here for more info.

Have other questions about using PayByPhone?  Please visit http://paybyphone.com/faq/

New users:  SIGN UP NOW!

Existing users login here: PayByPhone.com 


 

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