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At Your Service Blog

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7/23
City Partners with Kappa Alpha Psi to Deliver Supplies to Unsheltered Members of Community
When members of the Seattle Alumni Chapter of Kappa Alpha Psi began thinking about how to focus some of their annual community service efforts, they got an idea from a new member who shared a community need he knew of through his job with the City of [...]
7/15
New water outage map provides customers with real-time information about water outages
We get it. No one likes to experience a water outage at their home or business. Even a short time, being without water to drink, shower, cook or wash our hands can be a hardship. While Seattle Public Utilities (SPU) works around the clock to maintain [...]
6/15
SPU Transfer Stations Return to Regular Hours
Seattle Public Utilities’ North and South Transfer Stations are open (as of June 15, 2020) normal operating hours, seven days a week from 8:00 am to 5:30 pm. We want to thank our customers for understanding that while the stations are operating [...]
6/15
Better Than Bottled
Why buy bottled when you can pour yourself a glass of some of the best water in the nation just by turning on the tap? Here are five of our favorite reasons why Seattle’s drinking water is better than bottled: It’s Protected and Safe [...]
6/4
Keep Washing and Keep Conserving
As a water utility, public health is our top priority. We encourage our customers to use as much water as they need to stay clean and healthy — including frequently washing your hands. Even if we are all turning the tap on more than usual there [...]
5/26
Your New Utility Services Website is Live!
We’re excited to announce the launch of the City of Seattle’s new utility services website. This upgraded site includes a suite of benefits to enhance your customer service experience. In addition to existing online capabilities, some of the new [...]
5/20
Increasing Hygiene Access for Our Most Vulnerable Residents, Shower Trailers Deploying in Seattle
City Launches Interactive Hygiene Map Highlighting All Publicly Funded Hygiene Facilities Available to People Experiencing Homelessness Contact:          Sabrina Register, sabrina.register@seattle.gov Seattle [...]

At Your Service Newsletter Archive

Below is an archive of At Your Service newsletters included with paper bills to customers. All files are in PDF format.

2020

2019

2018