To help mitigate the impact of COVID-19, Seattle Public Utilities (SPU) and Seattle City Light (SCL) are offering relief to utility customers. Financially impacted residential and commercial customers can request a payment plan by using the payment plan enrollment form on the Utility Services Website or over the phone with a customer representative by calling (206) 684-3000. Additionally, income-eligible residential customers can self-certify to join the Utility Discount Program (UDP) and access heavily discounted utilities by simply signing a short form that attests to their household income rather than providing income documentation.