Meeting Schedule & Notes
CRP Quarterly Meeting September 11, 3:35 pm to 5:30 pm
Options to join:
- Meeting Location: SPU Water Quality Lab 800 S. Stacy Street, Seattle, WA 98134
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Accessibility:
The meeting location at 800 S. Stacy Street, Seattle, WA 98134 is served by public transit route 124. There are two ADA parking spaces in front of the facility with level ground floor access.
Webex captioning will be enabled for the meeting.
The City of Seattle encourages everyone to participate. For disability accommodations or accessibility information, contact:
Brian Brooke
Brian.Brooke@seattle.gov
(206) 939-2286
Submit comments/questions:
We welcome public comments at SPU's Customer Review Panel meetings. Public comments will be accepted from 12:00 p.m. - 3:00 p.m. on the day of the meeting and can be emailed to SPU_CorpPolicy@seattle.gov.
All documents are in PDF format.
September 11, 2023
- Meeting Agenda 9/11/2023
- Meeting Presentation 09/11/2023
- Q2 2023 Quarterly Report
- Map to Water Quality Lab
July 27, 2023
June 29, 2023
June 12, 2023
April 25, 2023
April 3, 2023
March 21, 2023
March 13, 2023
- Meeting Agenda 3/13/23
- Meeting Presentation 3/13/23
- Proposed Charter Amendments 3/13/23
- Meeting Notes 3/13/23
March 7, 2023
February 28, 2023
February 7, 2023
December 12, 2022
- Meeting Agenda 12/12/22
- September 2022 Meeting Summary
- Q3 SBP Progress Report
- Presentation 12/12/22
- Meeting Notes 12/12/22
September 12, 2022
- Meeting Agenda 9/12/22
- June 2022 Meeting Summary
- Q2 2022 SBP Progress Report
- Q2 2022 SBP Executive Summary
- Presentation 9-12-22
June 13, 2022
- Meeting Agenda 6/13/22
- Presentation Materials 6/13/22
- Q1 2022 SBP Progress Report
- Sustainable Energy Management Program Materials 6/13/22
March 14, 2022
- Meeting Agenda 3/13/22
- Q4 2021 Meeting Summary
- Q4 2021 SBP Progress Report
- Presentation 3-14-22
- March 2022 Minutes – Approved
Meeting Archives
All documents are in PDF format.
December 13, 2021
- Meeting Agenda 12/13/21
- Consolidated Presentation
- SBP and Performance Reporting Overview
- Q3 2021 Meeting Summary - DRAFT
- Customer Service Panel Overview
- Customer Review Panel Charter
- Q3 2021 Financial Update
- Q3 2021 Capital Improvement Projects
- Q3 2021 SBP Highlights, Essential Services and Focus Area Progress
September 13, 2021
- Meeting Agenda 9/13/21
- Meeting Summary 9/13/21
- Consolidated Presentation
- Lower Duwamish Valley Resilience District Presentation
- Q2 2021 CIP Projects
- Q2 2021 Essential Services Metrics
- Q2 2021 Financial Update
- Refugee Artisan Initiative
- Shape Our Water Presentation
- Strategic Business Plan Art Cover
- Waste Prevention Initiatives Presentation
May 10, 2021
February 8, 2021
- Meeting Agenda 2/8/2021
- SBP Adoption Timeline
- Customer Review Panel
- Recruitment Timeline
- Propose change in meeting and structure
- Reporting Schedule
- 2020 Financial
- Customer Service
- Portal Demo
- Construction Highlights
- SPU SBP Draft
- SPU SBP Exec Summary
- Q1 Meeting Summary
December 14, 2020
- Meeting Agenda 12/14/20
- Meeting Summary 12/14/20 - FINAL
- Strategic Business Plan - DRAFT - 12/10/20
- Financial Appendix - FINAL
- Strategic Business Plan Process Timeline - Tentative
- 2021-2023 Customer Review Panel Meeting Schedule
- Customer Review Panel Recruitment Update
November 2, 2020
- Meeting Agenda 11/2/20
- Meeting Summary 11/2/2020 - FINAL
- 2021-2026 SPU SBP Reporting CIP
- CIP Report Final
- Initiatives and Investments Table
- Delivering Essential Services Metrics
- Seeds of Resilience Impact Investment Program
- SPU Strategic Business Plan DRAFT
- Crosswalk Strategic Business Plan Goal Redrafting
- SPU Strategic Business Plan Executive Summary
September 14, 2020
- Meeting Agenda 9/14/20
- Meeting Summary 9/14/20 - FINAL
- Future Reporting Service Delivery Metrics
- Race and Social Justice Plan Overview
- Green Stormwater Infrastructure Update
- Shape Our Waters Fact Sheet
- Shape Our Waters Presentation
- Ship Canal Water Quality Project Update
- South Park Update
August 10, 2020
- Meeting Agenda 8/10/20
- Meeting Summary 8/10/20 - FINAL
- Customer Review Panel 2020 Reconvene Schedule
- 2021-2026 Rate Path Update
- Solid Waste Fund Update
- Water Fund Update
- Drainage & Wastewater Fund Update
- Q2 2020 Financial Update
- Q2 2020 CIP Update
- Q1 2020 Strategic Business Plan Progress Report
- Q1 2020 Strategic Business Plan Performance Update
- Council Resolution 31800
- SPU Workforce Planning
- Green New Deal Executive Order Presentation
- Green New Deal Implementation Summary
- 2021-2026 Strategic Business Plan Reporting: August 10 update
May 18, 2020
- Meeting Agenda 5/18/20
- Meeting Summary 5/18/20 - FINAL
- Customer Review Panel Reconvene Schedule 2020
- Proposal for Members with Expiring Terms
- Strategic Business Plan DRAFT
- Strategic Business Plan Initiatives & Investments
- Strategic Business Plan Customer Review Panel Letter Outline
April 17, 2020
- Meeting Agenda 4/17/20
- Meeting Summary 04-17-20 - FINAL
- CIP Update
- Q4 2019 Strategic Business Plan Update
- Q4 2019 Strategic Business Plan Report
- Q4 2019 Financial Update
- Affordability Presentation
- 2021-2026 Strategic Business Plan Reporting: April 17 update
- Rate Presentation
April 3, 2020
- Meeting Agenda 4/3/20
- Meeting Summary 4/3/20 - FINAL
- Planned Facilities Projects Update
- Draft Panel Letter to King County
- MWPAAC Letter to King County Executive
- Community Outreach Summary and Findings
- Strategic Business Plan Elements
- DRAFT Strategic Business Plan Framework
March 20, 2020
- Meeting Agenda 3/20/20
- March 20, 2020 Meeting Summary - FINAL
- RV Wastewater Pilot Presentation
- Customer Assistance Programs Presentation
- DRAFT 2021-2026 Strategic Priority - Customer Assistance
- DRAFT 2021-2026 Strategic Priority - Side Sewer Assistance
- 2021-2026 Rate Path Options Presentation
- King County Wastewater Rate Increase Memo
- Action Items and Priorities Spreadsheet
- DRAFT SBP Framework
February 26, 2020
- Meeting Agenda 2/26/20
- Meeting Summary 2/26/20 - FINAL
- Facilities 2021-2026 - Revised Action Plans
- Clean Cities & Homelessness Response Presentation
- 2021-2026 Baseline Rate Path Presentation
- HDR Study & Accountability and Affordability Presentation
February 14, 2020
- Meeting Agenda 2/14/20
- Meeting Summary 2/14/20 - FINAL
- Solid Waste Line of Business Presentation
- 2021-26 Strategic Priority Solid Waste - Increase Focus on Waste Prevention
- 2021-26 Strategic Priority Solid Waste - Continue Efforts to Divert Waste
- Drainage & Wastewater Line of Business Presentation
- Drainage & Wastewater 2018-2023 Revised Action Plan Updates
- Drainage & Wastewater DRAFT 2021-2026 Strategic Priority Paper
- Drainage & Wastewater DRAFT 2021-2026 Strategic Priority Wastewater Pump Stations, Force Mains, and CSO Outfalls Rehabilitation
January 31, 2020
- Meeting Agenda 1/31/20
- January 31, 2020 Meeting Summary - FINAL
- 2015-2020 Action Plan Status Memo
- 2015-2020 Action Plan Status
- Business Interview Update
- Community Advisory Committees SBP 5 Question Survey Feedback
- Climate Change Initiatives
- Water Line of Business Overview
- Water Line of Business 2018-2023 SPB Revised Action Plan Updates
- Water Line of Business 2021-2026 Strategic Priorities
January 13, 2020
- Meeting Agenda 1/13/20 - REVISED
- January 13, 2020 Meeting Summary - FINAL
- Q3 2019 Strategic Business Plan Update Report
- Q3 2019 Strategic Business Plan Update
- Q3 2019 Financial Update
- Q3 2019 CIP Update
- Action Plan #1 Update - Apprenticeship Program
- Action Plan #6 Update - Sanitary Sewer Capacity
- Action Plan #8 Update - Pump Stations
- Action Plan #10A Update - North Operations Complex
- Action Plan #10B Update - South Operations Complex
- Action Plan #10C Update - Cedar Falls Phase 2
- Action Plan #10D Update - Seattle Municipal Tower
- Acton Plan #13 Update - Technology Services
- Action Plan #14 Update - Green Stormwater Infrastructure
- Strategic Business Plan 5 Survey Questions - REVISED
All documents are in PDF format.
December 17, 2019
- Meeting Agenda 12/17/19
- December 17, 2019 Meeting Summary - FINAL
- Action Plan #2 Update - Water Transportation Opportunity Projects
- Action Plan #3 Update - Water Distribution Maintenance
- Action Plan #4 Update - Water Hydraulic Modeling
- Action Plan #5 Update - Sewer Repair
- Action Plan #7 Update - Sewer Rehab
- Action Plan #9 Update - Enhanced Side Sewer Enforcement
- Enterprise Risk Management Presentation
- Water Seismic Study
- December Customer Outreach Update
November 5, 2019
- Meeting Agenda 11/5/1
- November 5, 2019 Meeting Summary - FINAL
- System Development Charges Presentation
- Financial Early Outlook Review
- Financial Policies Review
- Asset Management Plan Status - Infrastructure Today and Into the Future
- Voice of the Community Research
- Voice of the Community Inventory
- 5 Key Questions to Ask Customers
October 21, 2019
- Meeting Agenda 10/21/19
- October 21, 2019 Meeting Summary - FINAL
- Customer Review Panel Topics & Review Schedule – DRAFT
- Current and Future SBP Crosswalk
- One Water Zero Waste Presentation
- Strategic Business Plan Elements Graphic
- Strategic Business Plan Customer Research & Outreach Approach Presentation
- SPU Situation Assessment Exercise
- SBP 2019 SWOC Assessment
- Division Head Priorities
October 2, 2019
- Meeting Agenda 10/2/19
- October 2, 2019 Meeting Summary - FINAL
- Strategic Business Plan Q2 2019 Progress Report
- Financial Update Q2 2019
- Strategic Business Plan Process Kick-Off Presentation
- Customer Review Panel Strategic Business Plan 2017 Recommendations
June 17, 2019
- Meeting Agenda 6/17/19
- June 17, 2019 Meeting Summary - FINAL
- Special Meeting Summary May 10, 2019
- Project Delivery and Engineering Major Projects Updates
- Strategic Business Plan Performance Update Q1 2019
- SBP Q1 2019 Progress Report
- Financial Update Q1 2019
- Accountability & Affordability Plan Recommendations
- Accountability & Affordability Strategic Plan Final Report to Council
March 4, 2019
- Meeting Agenda 3/4/19
- Meeting Summary March 4, 2019
- Panel Question - Missed Collections
- Panel Question - Water Distribution System Maintenance
- SBP Q4 2018 Progress Report
- Ship Canal Water Quality Project Update
- Move Seattle Update
- Strategic Business Plan Performance Update Q4 2018
- Financial Update Q4 2018
- Risk & Resiliency Presentation
- Accountability & Affordability Framework Presentation
December 5, 2018
- Meeting Agenda 12/5/18
- Meeting Summary - December 5, 2018
- Center on Equity Presentation
- Strategic Business Plan Performance Update
- SPB Q3 Progress Report
- SPU Q3 Financial Update
October 3, 2018
- Meeting Agenda 10/3/18
- Meeting Summary - October 3, 2018
- Presentation Slide Deck
- Affordability & Accountability Strategy Status Report
- Risk & Resiliency Assessment & Framework Status Report
- Developer Charges & Funding Requirements Issue Paper
- Other Utilities Local Developer Charges & Funding Requirements Information
All documents are in PDF format.
May 17, 2017
- Meeting Agenda for May 17
- Meeting Summary for May 3
- System Development Charges fact sheet
- SPU Efficiencies fact sheet
- Green Stormwater Infrastructure fact sheet
- Action Plan and Proposed Reductions summary table
May 3, 2017
- Meeting Agenda for May 3
- Meeting Summary for April 19
- Panel Questions update
- Seattle Municipal Tower Action Plan presentation
- Seattle Municipal Tower One Sheet supplement
- North Operations Center Action Plan presentation
- Green Stormwater Infrastructure business case
- Rate Smoothing Presentation
April 19, 2017
- Meeting Agenda
- Meeting Summary for April 5, 2017
- Presentation: Expanded Green Stormwater Infrastructure overview
- Presentation: Overview of Savings and Efficiencies
April 5, 2017
- Meeting Agenda
- Meeting Summary for March 22, 2017
- Updated Question and Answer document
- Infrastructure in 2023 presentation
- Revised Action Plans and Reduction Options in the SBP Update 2018-2023 presentation
- Revised Action Plan #1: Expand the Apprenticeship Program
- Revised Action Plan #2: Transportation Projects
- Revised Action Plan #3: Expand Maintenance of the Water Distribution System
- Revised Action Plan #4: Expand Water Modeling
- Revised Action Plan #5: Increase Sewer Repairs
- Revised Action Plan #6: Sanitary Sewer Capacity
- Revised Action Plan #7: Sewer Rehabilitation
- Revised Action Plan #8: Pump Station, Force Main and CSO Outfalls
- Revised Action Plan #9: Enhanced Side Sewer Enforcement
- Revised Action Plan #10: Facilities Master Plan
- Revised Action Plan #11: Expand Security Monitoring
- Revised Action Plan #12: Green Fleet Initiative
- Revised Action Plan #13: Improve Technology Services
March 22, 2017
- Meeting Agenda
- Meeting Summary for March 8, 2017
- Feedback presentation: Customer, Employees and Community Outreach
March 8, 2017
- Meeting Agenda
- Meeting Summary for February 22, 2017
- Reduction Option #1: Rodent Control
- Reduction Option #2: Pet Waste & Diaper Composting
- Reduction Option #3: Green Seattle Partnership
- Reduction Option #4: Solid Waste Bill-in-Advance
- Reduction Option #5: Sewer Cleaning
- Reduction Option #6: Risk Reserves
- Reduction Option #7: Solid Waste Contracts Inflation
- Reduction Option #8: Culvert Program
- Reduction Option #9: Sanitary Sewer Capacity
- Reduction Option #10: Stormwater Regulatory Placeholder
- Reduction Option #11: Transportation opportunity Projects
February 22, 2017
- February 22 meeting agenda
- February 22 meeting summary
- Operations and Maintenance Baseline presentation
- Action Plan Overview
- Questions from January 25 and January 31
January 31, 2017
January 25, 2017
December 14, 2016
- December 14 meeting agenda
- November 30 meeting summary
- Embedding Service Equity in the Strategic Business Plan
- Major Program Highlight: Drainage and Wastewater
November 30, 2016
- November 30 meeting agenda
- November 9 meeting summary
- Customer Outreach Pilot
- Major Program Highlight: Seismic Resiliency
- Major Program Highlight: Climate Resiliency and Adaption
November 9, 2016
- November 9 meeting agenda
- October 26 meeting summary
- Review 2015-2020 Action and Efficiency Items
- Finance Overview, Part 2
- Major Program Highlight: Transportation Projects
- Major Program Highlight: Waste Reduction and Recycling
October 26, 2016
- October 26 meeting agenda
- October 12 meeting summary
- Futuring and Strengths, Weaknesses, Opportunities and Challenges Overview
- Current State of the 2015-2020 Strategic Business Plan
- 2015-2020 Action Plans summary
- 2015-2020 Efficiencies summary
- Finance Overview Part 1: Financial Basics
October 12, 2016
- October 12, 2016 meeting agenda
- 2015 SPU employee survey
- 2016 Customer Focus Group results
- Line of Business Overview : Drinking Water
- Line of Business Overview: Drainage and Wastewater
- Line of Business Overview: Solid Waste
- 2015 Residential survey
September 28, 2016
All documents are in PDF format.
June 17, 2014
June 3, 2014
- Meeting 27 summary
- Meeting 27 agenda
- Draft letter to mayor
- Response to panel query - Normalized CSO data
- Requests from customer panel
May 20, 2014
- Meeting 26 summary
- Meeting 26 agenda
- Draft letter to mayor
- Summary of input from the May 14 CAC joint meeting
- Response to panel query - Budget changes
- Requests from customer panel
May 6, 2014
- Meeting 25 summary
- Meeting 25 agenda
- Rate options description
- Proposed outline of panel letter to mayor
- Requests from customer panel
April 29, 2014
- Meeting 24 summary
- Meeting 24 agenda
- Action plan ballot results
- Response to panel query - Pipe age
- Response to panel query - Demographics
- Response to panel query - Benchmarking CSO costs
- Requests from customer panel
- Rate options description
- Panel sub-committee rate policy questions
- Panel sub-committee - Utility taxes
- Efficiency strategy to panel
April 11, 2014
- Meeting 23 summary
- Meeting 23 agenda
- Action plan proposed ballot v 4 8 14
- Outreach result
- Plan ranking
- Response to panel query - Risk management
- Financial forecast overview & baseline
- Baseline results and assumptions
- SPU baseline elevator speech
- Panel's baseline story
- Draft baseline PPT to SPUN committee
- Programmatic reductions summary
- Requests from customer panel
- Action plan summary
- Six pack of action plans
March 28, 2014
- Meeting 22 summary
- Meeting 22 agenda
- HDR report
- HR data and performance measurement
- Employee performance management program
- Talent management
- Leadership development
- Absence and disability management program
- EPH5 street sweeping
- Street sweeping presentation
- Panel's baseline elevator speech
- Remaining baseline issues
- Requests from customer panel
- Response to panel - City taxes
- Response to panel - HDR recommendations
- Action plan summary
- Five pack of action plans
- Action plan presentation
March 12, 2014
- Meeting 21 summary
- Meeting 21 agenda
- Facilities management action plan
- IT services action plan
- HDR benchmarking & workplace efficiency study
- Adjustments to baseline assumptions
- OE5 technology services
- OE6 facilities management
- OE-x system development charges
- Panel focus areas for investments, revenue opportunities, taxes
- Response to HDR efficiency recommendations
- Requests from customer panel
February 25, 2014
- Meeting 20 summary
- Meeting 20 agenda
- LIRA program
- Powerpoint for LIRA program
- Baseline elevator speech and description
- OE1 DWW planning and policies
- OE2 South Park and Broadview projects
- OE3 sewer inspection and rehabilitation
- OE4 sewer cleaning
- Powerpoint for DWW planning and projects
- Powerpoint for sewer cleaning and rehab
- Worker compensation basics
- STS cost history
- Status update to SPUN committee, Feb 25
- Revised EPH2 climate change adaptation resiliency
- Requests from customer panel
February 7, 2014
- Meeting 19 agenda
- Meeting 19 summary
- EPH-1 decentralized green systems
- EPH-2 climate change adaptation resiliency
- EPH-3 energy management carbon neutrality
- Action plan for panel
January 29, 2014
- Meeting 18 summary
- Meeting 18 agenda
- SBP 2014 revised schedule options
- SPU Customer Review Panel draft
- Requests from Customer Review Panel
- Major issues raised by Customer Review Panel
- Additional programmatic reductions information
- Preliminary efficiency recommendations
- Benchmarking & workplace efficiency study
- Action plan template
- Action plans for panel
January 13, 2014
- Meeting 17 agenda
- Meeting 17 summary
- Strategic framework
- SBP 2014 schedule options
- Requests from Customer Review Panel
- Programmatic reductions cover page
- Programmatic reductions summary
- Council briefings meeting interim outreach discussion
December 11, 2013
- Meeting 16 agenda
- Meeting 16 summary
- Improving capital project delivery
- Requests from customer review panel
- 2013 inflation only charts
- Action plans for panel
November 25, 2013
- Meeting 15 agenda
- Meeting 15 summary
- Review of the baseline projections
- Every other week garbage pickups for households
- Requests from Customer Review Panel
November 13, 2013
- Meeting 14 agenda
- Meeting 14 summary
- Action plan sneak preview for panel
- Efficiencies presentation
- Requests from Customer Review Panel
- Revised interim outreach
- SPU preliminary outreach ratings sheet
October 23, 2013
- Meeting 13 agenda
- Meeting 13 summary
- Baseline prioritization: A progress report
- Interim outreach - Example investments
- Interim outreach - What you get for your money
- Interim outreach plan
- Requests from Customer Review Panel
- Strategic framework edits
- Strategic framework weightings comparison
October 14, 2013
- Meeting 12 agenda
- Meeting 12 summary
- Interim outreach plan update
- Outreach engagement flowchart
- Requests from Customer Review Panel
September 26, 2013
- Meeting 11 agenda
- Meeting 11 summary
- Baseline assumptions and sensitivity analyses
- Baseline service levels
- Requests from Customer Review Panel
- Updated panel schedule
- 2014 budget adjustments
- Affordability
September 12, 2013
- Meeting 10 agenda
- Meeting 10 summary
- Baseline assumptions
- SPU Baseline part 3
- Status report for Council
- Baseline questions and answers
- Requests from Customer Review Panel
- SPU's regulatory world
August 20, 2013
- Meeting 9 agenda
- Meeting 9 summary
- Baseline assumptions
- SPU Baseline part 2
- Community Advisory Committee feedback
- Panel role and baseline questions
- Requests from Customer Review Panel
- Revised strategic framework
August 6, 2013
- Meeting 8 agenda
- Meeting 8 summary
- Baseline service levels
- E-Team edits to strategic framework
- Preliminary outreach concept
- Requests from Customer Review Panel
- SPU Baseline part 1b
July 15, 2013
- Meeting 7 agenda
- Meeting 7 summary
- Strengths weaknesses opportunities challenges (SWOC) from Council perspective
- Baseline part 1
- Elevator conversations
- Panel input on strategic framework
- Requests from Customer Review Panel
July 1, 2013
- Meeting 6 agenda
- Meeting 6 summary
- Strategic focus areas and objectives handout
- SPU Strategic business plan process and plan components overview
- SPU Summary of financial baseline
- Requests from Customer Review Panel
- Strengths, weaknesses, opportunities, and challenges (SWOC)
June 10, 2013
- Meeting 5 agenda
- Meeting 5 summary
- Benchmarking-workplace efficiency presentation
- Requests from Customer Review Panel
- Presentation to Customer Review Panel - SPU strategic framework
- Strategic focus areas and objectives handout
June 5, 2013
- Meeting 4 agenda
- Meeting 4 summary
- Corporate services presentation for panel
- Panel meetings through September
- SPU org chart
- SPU research and SWOC
- Strengths, weaknesses, opportunities, and challenges (SWOC)
May 13, 2013
- Meeting 3 agenda
- Meeting 3 summary
- Customer Review Panel charter
- Solid waste line of business
- Requests from Customer Review Panel
May 6, 2013
- Meeting 2 Agenda
- Meeting 2 Summary
- Customer Review Panel Ground Rules
- Ratings for What’s Important for Utility (Meeting 1)
- Requests from Customer Review Panel
- Customer Review Panel Charter
- Detailed overview of SPU
- Drinking water line of business
- Drainage and wastewater lines of business
- Map of CSO outfalls
April 29, 2013
- Meeting 1 summary
- Meeting 1 agenda
- Customer Review Panel ground rules
- Customer Review Panel diagram
- Report on themes and interests from panel interviews
- Strategic Business Plan timeline
- Introduction discussion
- City Resolution 31429, SPU Strategic Business Plan goals and Customer Review Panel
- Panel meeting schedule, spring/summer 2013
- SPU org chart