Customer Review Panel

Additional Information

A Customer Review Panel was established to provide input on the Strategic Business Plan and periodically review Seattle Public Utilities' progress in implementing the plan. Panel members are selected by the Mayor and City Council.

Current Panel Members

Suzanne M. Burke

Suzie Burke is an active participant in the Fremont business community and also serves on the board of the North Seattle Industrial Association and Fremont Chamber of Commerce. She is a former member of the SPU’s Creeks, Drainage and Wastewater Advisory Committee. She is particularly interested in representing the needs and interests of small businesses in keeping rates and ecological cleanups reasonable. Suzie works in the Fremont neighborhood, and resides in Ballard.

Bobby Coleman

Bobby Coleman leads environmental stewardship and sustainability initiatives at Seattle Housing Authority. His professional experience has focused primarily on energy and water efficiency projects and program development and management, capital planning, continuous improvement, and data analysis. He is passionate about human and environmental health and well-being, historic preservation, and food politics. Bobby lives in Queen Anne.

Dave Layton

Dave Layton is a Professor of Public Affairs at the University of Washington, where he joined the Evans School faculty in 2001. He teaches courses in economics, econometrics, and statistics. His areas of specialization include discrete choice econometrics and environmental and natural resource economics. He has published on a wide range to topics including economics and the evolution of antibiotic resistance, discounting and climate change, costs due to electrical power outages, payments for environmental service programs, and stated preference valuation methods.  

Noel Miller

Noel Miller, P.E. is a retired municipal public works and utilities director and a licensed civil engineer with a Master’s in Public Administration. His 40 year career has been focused on municipal stormwater, wastewater, water supply and transportation programs, systems and projects in the Puget Sound region. His early career involved practicing as a project engineer for several local consulting civil engineering firms. In 2012, he was appointed to the SPU’s Creeks, Drainage and Wastewater Advisory Committee and served as a co-chair. In 2013 and 2014, he served as the Chair of the Customer Review Panel, supporting the creation of SPU’s 2015-2020 strategic business plan. A Seattle resident since the late 1970‘s, Noel now resides in the Phinney Ridge neighborhood after living in the West Seattle, Matthews Beach and Madison Park neighborhoods. He is an advocate for increasing the public’s understanding and appreciation of regional and local water quality issues and infrastructure in general. He is also interested in finding effective solutions to the ongoing challenge of financing SPU’s programs and projects.

Maria McDaniel

Maria McDaniel is a Seattle native and lives in the Rainier Beach community. She has more than 20 years of business development, marketing and managements experience working with corporate sector and non-profit organization. Her background includes strategic planning, community relations, fundraising, consulting and corporate stewardship. In 2017, Maria joined McKinstry as a Market Development Manager and currently serves on the Seattle City Club Advisory Board. She was appointed as a SPU CDWAC member in 2018 and will serve until the end of 2020. Maria’s interest in wastewater stems from her concern for the environment.

Thy Pham

Thy Pham is a Global Health Program Officer at the Bill & Melinda Gates Foundation. She has 20 years of product development experience leading global programs evaluating therapeutics, vaccines and devices across a range of chronic and infectious diseases. She was born in Vietnam, grew up in Salt Lake City, and has a BA in Chemistry from Wesleyan University in Connecticut. She has lived in Seattle for 13 years, is an advocate for early childhood education and preserving history, and is active in the community through fundraising, teaching, volunteering, and board service for nonprofits in the International District including Keiro Northwest, JCCCW, Treehouse, ACRS, and Seattle Betsuin.  

Rodney Schauf

Rodney Schauf is the Director of Engineering at the Sheraton Seattle Hotel. He has been involved in the hospitality industry for the last 30 years; 27 of those as a facilities manager. Rodney has lived in several areas around the United States and has lived in the Seattle area, both in Belltown and now in Renton for the past 17 years. Rodney is always looking for and testing new and innovative ideas. He was an early supporter of some of the first resource conservation products introduced, such as compact fluorescent lighting and low flow plumbing fixtures. Under Rodney’s leadership, the Sheraton was recognized as one of Washington’s top 50 green companies in 2013. The Sheraton has also been recognized by the Seattle 2030 District for smart building analytics.

Puja Shaw

Puja Shaw is an Associate at KPFF Consulting Engineers and has lived and worked as a Civil Engineer in Seattle since 2000. She has been heavily involved in landmark projects throughout the City including the King Street Station Renovations, Pike Place Market Renovations, the Publix Hotel and the University of Washington’s Montlake Triangle and Burke Gilman Trail projects. In addition to working with the City’s various departments on a daily basis, she is also an active member of SPU’s Development Services Advisory Group and a member of the Seattle Bicycle Advisory Board.