Missed Collection

Missed Collections should be reported after 6:00 pm on your collection day,
and within two business days of the Missed Collection.

  • Use this form to report missed collections for carts and dumpsters.
  • Use this form if there are no exceptions noted on your account, a special collection will be scheduled for pick-up within 24 hours of receiving the report. 
  • Do not use this form if you have received any collection exceptions noted by the hauler. All accounts will be reviewed for exceptions noted and you will be notified on how to address it.

Personal information entered on this form is subject to Washington Public Records Act, and may be subject to disclosure to a third-party requestor. At the City of Seattle, we are committed to protecting your privacy and will ensure that any disclosures are done according to law. To learn more about how this information is managed please see our Privacy Statement.