The Customer Review Panel (CRP) of Seattle Public Utilities seeks new members

CRP members advise SPU leadership and make recommendations to the Mayor and City Council on the utility’s strategic business plan and rates, including topics related to drinking water, solid waste, and sewer services. CRP members bring community expertise and different professional and life experiences to ensure SPU can make Seattle the best place to live for everyone. SPU is especially interested in members who can actively partner to on our commitments to our City Values, including racial and social justice. CRP members serve three-year terms.

SPU’s Strategic Business Plan helps focus the Utility’s work to better meet the needs of our customers and communities. It also provides our customers with a predictable three-year rate path and projections for the subsequent three years. We update the plan and adopted rate path on a three-year cycle to allow for future uncertainties and adjustments.

Time Commitment

Panel members are appointed to serve a three-year term. Members are expected to attend Customer Review Panel meetings, workgroup meetings, and other CRP planned events. Meetings occur quarterly and are 2-3 hours. Monthly meetings are held during Strategic Business Plan development years.

Stipends

SPU is offering nominal stipends for individuals participating in CRP to reduce barriers for participation. Stipends are intended to honor volunteer time, lived experience, and expertise members bring to CRP. Persons from Black, Indigenous, Communities of Color, Immigrant & Refugee communities and low-income backgrounds are highly encouraged to apply.

We actively seek a diverse candidate pool to help inform SPU on its work and vision to become a community-centered utility.

Those interested in applying should:

• Represent neighborhoods that have experienced significant displacement and discriminatory policies or practices
• Have lived experience being targeted by racially discriminatory policies and practices
• Have interest in SPU’s mission to become a community-centered utility focused on clean water and zero waste
• Have connections to and love for Seattle communities.

Panel members meet quarterly (monthly during business plan updates) & duties include:

• Elevating the voices and needs of communities that have historically been marginalized within the City’s political process
• Reviewing SPU’s Strategic Business Plan and rate path
• Developing anti-racist policies and practices to better help the City eliminate institutional and systemic racism
• Bringing a community-centered lens and experience to the CRP, participating in a feedback cycle between SPU customers and the Utility
• Participating in quarterly meetings as well as additional training and field trip opportunities.

More information on the Customer Review Panel page.

To apply:

Complete an online application.

Send an email to SPU_CorpPolicy@seattle.gov with your application materials or statement of interest. 

Contact Contact SPU_CorpPolicy@seattle.gov or (206) 256-6171 with questions.