Delivering equitable essential services
Seattle Public Utilities (SPU) is your public utility, and we’re working hard for you 24/7, 365 days a year. Through our utility bill assistance, we work to ensure all customers have access to essential services regardless of their financial circumstances. Learn how you can support your neighbors through our Community Donation Fund.
Protecting health and the environment
SPU, with our community, is a national leader in protecting and sustaining community health and the environment to drive transformative change for people and the planet.
Planning for the future of essential services
We are engaging with communities, planning ahead, and investing in our future to ensure Seattle can continue to rely on our essential services for today and future generations.
Taking action on climate change
We are working with climate scientists, industry experts, community-based organizations, and you to confront the challenges of climate change.
Through SPU’s Climate Resilience Action Plan, we are increasing our system and community resilience and investing in an equitable transition to a clean energy economy.
West Seattle King Tide, 2022 (Source: Mycoast.org)
Our Strategic Business Plan
Our customers and communities we serve helped shape SPU’s Strategic Business Plan update, which is being finalized this year.
It is a guide for how we will work with you and for you to deliver water and waste services that protect our community’s health and our environment.
We are here for you
- Customer Service: Call (206) 684-3000 (Monday – Friday, 7:30 am – 6 pm) with questions. For language assistance, select option 5, then 5 again.
- Emergency Services: Report emergencies (e.g., flooding, sewer backups, brown water, etc.) any day or time by calling (206) 386-1800
- Utility Assistance: Learn more about utility bill assistance, including Utility Discount Program and Emergency Assistance, on our website or call (206) 684-3000
- Report graffiti, illegal dumping, needles, and pollution: Report concerns using the Find It Fix It mobile app or by calling (206) 684-7587
- Where Does It Go: Use our Where Does It Go? tool or download the Recycle It mobile app to look up how to dispose of items