January - March 2026
2026 – Quarter 1 Case Summaries
OLS alleged that Grubhub Holdings, Inc. failed to provide a deactivated worker with the process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Grubhub agreed to reinstate the worker on the platform and to pay the worker a total of $1,245.70, which includes $622.85 in civil penalties and $622.85 in fines.
OLS alleged that DoorDash, Inc. dba DoorDash failed to provide a deactivated worker with the process for challenging a deactivation required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, DoorDash agreed to reinstate the worker on the platform and to pay the worker a total of $1,245.70, which includes $622.85 in civil penalties and $622.85 in fines.
OLS alleged that DoorDash, Inc. dba DoorDash failed to provide a deactivated worker with the notice, records, and process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, DoorDash agreed to restart the worker’s deactivation process to ensure that he received a process that complies with the Ordinance and to pay the worker a total of $1,245.70, which includes $622.85 in civil penalties and $622.85 in fines.
OLS investigated Sound Originals, LLC dba Original Weddings for alleged violations of the Independent Contractor Protections Ordinance. The wedding photography and videography company headquartered in Seattle serves couples nationwide. It has worked with approximately 50 contractors since 2022 to provide these services in Seattle. OLS alleged that the company failed to provide a worker with timely compensation that conformed to the terms of their contract. OLS also alleged that the company failed to provide the Notice of Rights required by the ordinance and that its pre-work written notice failed to give the worker notice of its asserted right to withhold payment for alleged breaches of contract involving other assignments and of all deductions the company might subtract from payments and its policies for each type of deduction. The company settled the allegations and agreed to pay a total financial remedy of $5,796.75 to 1 employee and $1,338.00 to the City of Seattle. The company agreed to provide workers, before they begin work for the company, with the model Notice of Rights for the Independent Contractor Protections Ordinance created by the Office of Labor Standards.
OLS alleged that Amazon Logistics, Inc. dba Amazon Flex failed to provide a deactivated worker with the notice, records, and process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Amazon Flex agreed to restart the worker’s deactivation process to ensure that she received a process that complies with the Ordinance and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
OLS alleged that Amazon Logistics, Inc. dba Amazon Flex failed to provide a deactivated worker with the process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Amazon Flex agreed to reinstate the worker on the platform and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
OLS alleged that Portier, LLC dba Uber Eats failed to provide a deactivated worker with the process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Uber Eats agreed to reinstate the worker on the platform and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
OLS alleged that Instacart failed to provide a deactivated worker with a description of the steps an app-based worker can take to remedy their deactivation as required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Instacart agreed to reactivate the worker and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
OLS alleged that Instacart failed to provide a worker with a response to the worker’s challenge of the deactivation within 14 days and failed to provide a response to the challenge that complied with the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Instacart agreed to reactivate the worker and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
OLS investigated Dlivrd LLC, dlivrd Technologies Incorporated, Expedite, LLC, and Gigee, LLC (Respondents) for alleged violations of the App-Based Worker Minimum Payment and App-Based Worker Paid Sick and Safe Time (PSST) Ordinances. Respondents are network companies with Seattle operations that connect businesses with drivers to complete food deliveries. Respondents have thousands of app-based workers worldwide and no longer operate in Seattle. For the time period from May 1, 2023, to February 13, 2026, OLS alleged Respondents 1) failed to provide Seattle minimum payment for Seattle offers, up-front offer information, electronic receipts, weekly statements, and written notice of rights under the App-Based Worker Minimum Payment Ordinance and 2) failed to provide PSST to its workers, written notice of rights, written notice of the company’s PSST policy, and notification of PSST balance under the App-Based Worker PSST Ordinance. Respondents settled the allegations and agreed to pay a total of $214,499.11 to 253 affected workers and $74,437.09 to the City of Seattle.
OLS alleged that Portier, LLC dba Uber Eats failed to provide a deactivated worker with the notice, records, and process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Uber Eats agreed to reactivate the worker and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
OLS investigated Medstar Cabulance, Inc. for alleged violations of the Minimum Wage Ordinance. Medstar provides non-emergency medical transportation for clients in and outside the City of Seattle. OLS alleged the employer failed to pay the correct minimum wage rate for employees who performed work within Seattle and failed to provide a notice of rights to those workers. Medstar settled the allegations and agreed to pay a total financial remedy of $96,481.25 to 138 affected workers, and $691.87 to the City of Seattle for a complete total remedy of $97,173.12. Medstar also agreed to implement a time tracking system so that it tracks all hours worked within the City of Seattle going forward and pays at a rate not less than the applicable Seattle minimum wage rate.
OLS alleged that Portier, LLC dba Uber Eats failed to provide a deactivated worker with the process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Uber Eats agreed to reinstate the worker on the platform and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
A Place for Rover, Inc. dba Rover agreed to an informal resolution under the App-Based Worker Deactivation Rights Ordinance. OLS alleged that Rover failed to provide a deactivated worker with the notice, records, and process required by the App-Based Worker Deactivation Rights Ordinance. To resolve the complaint, Rover agreed to restart the deactivation process to ensure that the worker received a process that complies with the Ordinance and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.
DoorDash, Inc. dba DoorDash agreed to an informal resolution under the App-Based Worker Deactivation Rights Ordinance. OLS alleged that DoorDash failed to provide a deactivated worker with the notice, records, and process required by the App-Based Worker Deactivation Rights Ordinance. To resolve the complaint, DoorDash agreed to reinstate the worker on the platform and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.