April - June 2026

2026 – Quarter 2 Case Summaries

OLS received a worker complaint alleging that Bert’s Red Apple Market was not compliant with the Commuter Benefit Ordinance. The company contacted Commute Seattle for assistance and implemented a compliant policy effective June 2026.

OLS received a worker complaint alleging that Bet Boon, SPC dba Boon Boona Coffee was not compliant with the Commuter Benefit Ordinance. The company contacted Commute Seattle for assistance and implemented a compliant policy effective July 2026.

OLS alleged that Grubhub failed to provide a worker with a response to the worker’s challenge of their deactivation within 14 days and failed to provide a response to the challenge that complied with by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Grubhub agreed to renew the deactivation process for the worker and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS investigated Hosn & Hosns, Inc. dba Goodies Mediterranean Market for an alleged violation of the Wage Theft Ordinances. The family-owned specialty grocery, deli, and restaurant in the Lake City neighborhood employs fewer than 5 employees. OLS alleged the employer failed to pay a short-term employee for all his hours worked, failed to maintain all required employment records, and did not provide required written notices of employment information. The company settled the allegations and agreed to pay a total financial remedy of $702.19 to the affected worker and $354.94 to the City of Seattle. The business co-owners will also undergo training for Seattle’s labor standards laws.

OLS alleged that Uber Eats failed to provide a worker with the opportunity to challenge their deactivation and failed to provide a response to the challenge that complied with by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Uber Eats agreed to reactivate the worker and pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS alleged that Uber Eats failed to provide a worker with the opportunity to challenge their deactivation and failed to provide a response to the challenge that complied with by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Uber eats agreed to renew the deactivation process for the worker and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

A Place for Rover, Inc. dba Rover agreed to an informal resolution under the App-Based Worker Deactivation Rights (ABWDR) Ordinance. OLS alleged that Rover failed to provide a deactivated worker with the notice, records, and process required by the ABWDR Ordinance. To resolve the complaint, Rover agreed to restart the deactivation process to ensure that the worker received a process that complies with the Ordinance and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS alleged that Grubhub failed to provide a deactivated worker with the correct process required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Grubhub agreed to reinstate the worker on the platform and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS alleged that GoPuff failed to provide a deactivated worker with a compliant notice of deactivation, a notice of the records or evidence the company relied upon, and a compliant and timely written response to the worker's challenge, required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the allegation, GoPuff agreed to reactivate the worker and to pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS alleged that Uber Eats failed to provide a deactivated worker with a notice of the records or evidence the company relied upon and a certified statement in response to the worker’s challenge as required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Uber Eats agreed to reactivate the worker and pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS alleged that Grubhub failed to provide a deactivated worker with a substantive response to the records or evidence the company relied upon, as required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, Grubhub agreed to restart the worker’s deactivation process to ensure the worker received a process that complies with the Ordinance and to pay the worker a total of $958.62, which includes $639.08 in civil penalties and $319.54 in fines.

OLS alleged that DoorDash failed to provide a deactivated worker with a notice of the company’s process for challenging the deactivation, a notice of the records or evidence the company relied upon, and access to the proper challenge procedure required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, DoorDash agreed to reactivate the worker and pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS alleged that DoorDash failed to provide a deactivated worker with a notice of the company’s process for challenging the deactivation, a notice of the records or evidence the company relied upon, and access to the proper challenge procedure required by the App-Based Worker Deactivation Rights Ordinance. To informally resolve the complaint, DoorDash agreed to reactivate the worker and pay the worker a total of $1,278.16, which includes $639.08 in civil penalties and $639.08 in fines.

OLS investigated Portier, LLC dba Uber Eats (Uber Eats) for alleged violations of the App-Based Worker Minimum Payment (ABWMP) Ordinance. The company, which has approximately 35,000 Seattle workers, agreed to settle claims under the Ordinance for a total of $4,392,665.18. Under the ABWMP Ordinance, OLS alleged that Uber Eats failed to consistently provide minimum payments for cancelled orders when required, including when workers went to a pick-up location and reported to Uber Eats that an order needed to be cancelled for cause. Also, OLS alleged Uber Eats failed to provide minimum payments to workers for offers accepted in Seattle where the pick-up and drop-off locations were outside of Seattle. Uber Eats agreed to settle the claims for a total of $4,386,682.28 in back pay, interest, liquidated damages, and civil penalties to 14,421 affected workers and $5,982.90 in fines to the City of Seattle.