Transportation Network Company Driver Deactivation Rights Ordinance

Deactivation Appeals Panel

Rules: SHRR Chapter 200

Seattle Municipal Code 14.32

Important Updates:

  • Effective Date: This law will go into effect on July 1, 2021. In November 2020, the law was amended to take effect on July 1, 2021, provided the City Budget Office files a certification of revenue sufficiency with the City Clerk by such date. The City Budget Office filed the required certification on June 1, 2021.

  • Final Rules: The Office of Labor Standards announces final administrative rules (Seattle Human Rights Rules Chapter 200) that help clarify the requirements of the law as well as the procedures to be used by the parties during the Deactivation Appeals Panel process.

  • Forthcoming Resources: In June 2021, OLS will make available numerous resources, including required notices, templates, and forms, to facilitate the use of the Deactivation Appeals Panel process that is set forth by SMC 14.32 and associated rules. Additionally, OLS will also provide more information related to the Driver Resolution Center and the Deactivation Appeals Panel. Please click on the Deactivation Appeals Panel link that is at the top of this page to view currently available information. Please continue to check this page and sign up for the OLS newsletter to receive updates.

The Transportation Network Company (TNC) Driver Deactivation Rights Ordinance (Seattle Municipal Code 14.32) provides TNC drivers with the following rights and protections when they have been deactivated (i.e. when a TNC blocks a driver's access to the platform rendering them incapable of providing rides to customers):

  • Prohibition of "unwarranted deactivation".
  • The right to challenge unwarranted deactivations before a neutral arbitrator.
  • Creation of a first-in-the-nation Driver Resolution Center (DRC) to provide drivers with culturally competent outreach and education as well as fee-free skilled representation in deactivation disputes.