App-Based Worker Research Call for Proposals

Submit a proposal for App-Based Worker Research funding!

All proposals must be submitted on the City’s procurement portal, Open Gov.

The OpenGov listing for this Request for Proposal can be found here. The listing includes information on deadlines, the purpose of the RFP, and required materials that must be submitted with all proposals.

Timeline

For assistance, please contact OLS Data Strategist Nena Beecham-Ali, ols_rfp@seattle.gov, (206) 684-8859.

Seattle’s App-Based Worker Minimum Payment Ordinance became effective on January 13, 2024. The ordinance applies to certain app-based workers (sometimes referred to as gig workers) and provides for several rights and protections for covered workers. Key rights include:

  • Minimum Payment: Right to minimum pay based on the time worked and miles traveled for each offer.
  • Transparency: Right to upfront disclosures of offer information and right to receipts and payment records.
  • Flexibility: Right to access the network platform without limitations (except for health and safety limitations), right not to be penalized for limiting availability or refusing offers, and the right to cancel an offer with cause.

The Seattle Office of Labor Standards (OLS) published its first App-Based Worker data report in April 2026. This report is based on the analysis of data submitted by the five largest delivery network companies covering the period from January 15, 2024 to June 29, 2025, the first 18 months of the ordinance’s effective period. OLS continues to collect and analyze data from these and other smaller network companies. All records collected and analyzed pertain to the period after the ordinance took effect; therefore, the report does not include a pre- and post-ordinance comparison.

The goal of this RFP is to seek a consultant to conduct mixed methods research (e.g. surveys, focus groups, interviews, participant observation) on app-based workers in Seattle to provide a comparison of working conditions in this industry before and after the implementation of the law and to understand the impacts of the law. Some key aspects that the Consultant will explore include: how the “transparency” rights to access offer information and receipts impact workers’ app-based work experience; workers’ behaviors during uncompensated online time and how such behaviors may be influenced by different apps and business models; workers’ practices of working for multiple apps; how app-based work fits into other needs and obligations in workers’ lives; and how pay structures and earnings have changed for workers on smaller network company platforms. The pre- and post-ordinance comparison will be conducted for different worker groups with different primary languages, working hours (e.g. full-time vs part-time), levels of consistency (e.g. consistent work across the year, seasonal, or sporadic), services provided (e.g. delivery, house services, moving, healthcare, shift work), etc.

Labor Standards

Sign Up for Latest Updates

Subscribe

The Office of Labor Standards enforces Seattle’s labor standards ordinances to protect workers and educate employers on their responsibilities.