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Payment Plans & Bill Assistance

Seattle City Light knows the COVID-19 pandemic has made it harder for some of our customers to afford essential electricity services. We're here to help. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including the Utility Discount Program and emergency bill assistance.

Seattle City Light Debra Smith, General Manager and CEO

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      Get help with electricity connectivity and energy efficiency for new construction projects and existing property upgrades.
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    • Tours, Recreation, and Education We educate and engage people in the work of clean energy and environmental stewardship through tours of our hydroelectric facilities and elementary and middle ...
    • Safety and Reliability Our crews are constantly working to improve the electrical system in your community, as well as working around the clock when power is disrupted to restore it ...
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    • Future of Energy We are investing in carbon-free hydroelectricity and exploring energy storage, distributed energy resources, microgrids, transportation electrification, and ...
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    • Integrated Resource Plan Our long-term plan to meet anticipated customer energy needs over the next 20 years.
  • Outages
      When the occasional outage occurs, we want to help you be prepared, stay informed, and stay safe at home or work while our crews are working around the clock to ...
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    • How Outages Happen Learn about the factors that impact our power grid

Are you behind on or struggling to pay your City Light bill?

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Powerlines Blog

Seattle City (spot)Light: Faye Lichtsinn, Senior Safety and Health Specialist
The Basics How long have you been at City Light?  Just shy of one year!  Division:  Safety Health and Wellness  Tell us about your role. What does your job entail?  My job as a senior safety and health specialist is to get people the [...]
Posted Aug. 15
45 Years of Conservation
For 45 years, Seattle City Light has had the longest continually running conservation program in the country. Since its inception in 1977, energy efficiency measures supported by the utility have been installed in residential, commercial, and [...]
Posted Aug. 09
Seattle City (spot)Light: Jenn Strang, Media Relations Manager
The Basics How long have you been at City Light?  I started working for City Light in November of 2021.  Division: Communications  Tell us about your role. What does your job entail?  I am the media relations manager. My job is to share [...]
Posted Aug. 08
An intern’s guide to City Light – a look back with the 2021 cohort
Summer is in full swing. That means City Light has welcomed a new cohort of enthusiastic, talented and curious interns.   In late June, 30 new college interns joined City Light, stepping into a wide range of roles across the utility, from [...]
Posted Aug. 03

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