City Light develops a full strategic plan every six years to outline the key strategies that will guide our work. We also update the plan every two years to highlight the progress we've made and communicate our focus for the remainder of the plan period.
The process involves City Light employees, our customers, the Seattle City Light Review Panel, other City department personnel, community members, and business leaders. Seattle City Council is presented with the plan for approval before it is adopted and put into action.
2023 - 2028 Strategic Plan: Ready, Set, Go
Our customers rely on us to keep the power on, no matter the situation. To do this, we need a clear vision of where we want to go and plans for how to get there. The strategic plan is our North Star—a navigational aid to help us get to our destination.
The plan outlines five broad, multi-year business strategies to help us achieve our vision:
- Improve the Customer Experience
- Create our Energy Future
- Develop Workforce and Organizational Agility
- Ensure Financial Health and Affordability
- We Power
To learn more about how we developed the current plan and our accomplishments, success metrics, and initiatives, download the full 2023-2028 Strategic Plan.
View the appendices to delve deeper into the Strategic Plan with the Financial Forecast and Outreach Summary and Stakeholder Presentation.
Strategic Plan Archive
Want to see past Strategic Plans? You can find the last three plans including any mid-period updates in our archive.
City Light Review Panel
This panel is made up of nine members representing City Light's customers and partners. They review and assess our proposed Strategic Plan and provide an opinion on the merits of the plan and future revisions before it goes to the Mayor and the City Council for approval. This group was established by Seattle City Council Ordinance 123256.
Learn more about our Review Panel and a calendar of their upcoming meetings.