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Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

Business Customer Services

City Light's Business Customer Services team offers dedicated account management for large commercial and industrial businesses, government agencies, the education sector, hospitals, and managed care facilities. Your Business Customer Services Manager assigned to your account can help you with the following:

  • Strategic planning for long-term capital improvement projects
  • Navigating utility services, incentives, and resources for your business needs
  • Understanding consumption trends and assisting with forecasting and budgeting
  • Outage management and planning
  • Billing issues and rate questions

In addition, our Business Customer Service Managers are always looking ahead to:

  • Represent your business with City and Utility leaders on issues of policy, business practices, and strategic planning efforts.
  • Understand your future growth and energy needs and work with the utility to ensure power and distribution requirements are met.
  • Keep you informed on how local, regional, and national trends in energy and the utility industry can affect your business.

For general questions, contact us by email

Find your Key Customer Manager

Universities, Schools, Managed Care, Biotech, and Affordable Housing Providers

Glenn Atwood
Phone: (206) 684-3294

Government, Transportation, Franchise Cities, Communication and Media, Hotels and Retail

Delcina Lal
Phone: (206) 684-3671

Industrial, Manufacturing, Maritime, Port of Seattle and Metro Transit

Andrew Gibb
Phone: (206) 256-5254

Data Centers, Large Commercial Properties, Entertainment, Large Property Managers and Real Estate Developers

Austin Coover
Phone: (206) 684-3628


Sandra Ball
Phone: (206) 233-2645

Seattle Meter Watch

Bahiru Egziabiher
Phone: (206) 684-3762

Track Your Energy Usage

Our Seattle Meter Watch application enables you to track your facility's electrical use and costs in 15-minute intervals. It can help you identify patterns and problems and understand how best to cut costs. This service is available to large and high demand rate customers, and medium rate customers in the downtown core. 

City Light

Debra Smith, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000

Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs.