Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

Social Responsibility

Social Responsibility at Our Core

As a local, not-for-profit, public utility we are committed to improving the lives of our customers and their communities. Our community and our environment are at the core of everything we do. We don't just deliver power, we support educational, economic and environmental development and protection. We give back - from employee giving and volunteerism to programs that assist our customers and their families. And, we actively promote social justice to ensure equity in our rates, our programs and our business.

Helping 42,000+ households

The Utility Discount Program helps more than 42,000 households reduce their energy burden and maintain access to critical electricity services.

Promoting Social Equity and Diversity

We're dedicated to the City's Race and Social Justice Initiative (RSJI) focused on eliminating racial disparities to achieve racial equity in the Seattle area. We proactively apply a racial equity toolkit to assess policies, initiatives, programs and budget issues and ensure equitable access to services while avoiding unintended consequences. Learn more about the RSJI.

We also actively support diverse businesses through City of Seattle contracting opportunities for Women and Minority-Owned Businesses (WMBE). Find tools and assistance to help your WMBE do business with us.

Want to know more?

Contact us to get more information about how we build social responsibility throughout the utility.

Powerlines News: Social Responsibility

Good Energy: Cintia Luna-Villasana, Habitat for Humanity

For Operations Analyst Cintia Luna-Villasana volunteering is more than a checkmark off a feel-good list; it’s about helping those in need overcome the struggles she experienced first-hand. “My parents worked in the fields, which didn’t provide much [...]

Artists imagine alternate worlds in “Solar Utopias”

On February 12, 2021, 12 local artists shared their vision for the future in a series of short films titled Solar Utopias. The artists—Brent Watanabe, C. Davida Ingram, Clyde Petersen, coley mixan, D.K. Pan, Inye Wokoma, Satpreet Kahlon, Stefan [...]

Virtual STEAM Education Workshop for Seattle-Area Youth

Unfazed by the challenges of a pandemic, City Light teamed up with the SPIN Girls program for a second year to produce a STEAM in Power Workshop. And not surprisingly, it went virtual this year. City Light’s Uzma Siddiqi, grid modernization team [...]

City Light’s Commitment to Women and Minority-Owned Businesses

Seattle City Light actively supports opportunities for women and minority-owned businesses. We provide networking opportunities, conduct outreach, facilitate technical assistance, and encourage businesses to register using the Online Business [...]

Cost-Effective Solar Power for Local Nonprofits and Affordable Housing – Green Up Community Program

GREEN UP COMMUNITY IS NOT ACCEPTING APPLICATIONS AT THIS TIME. We will announce when we are accepting applications again. Seattle City Light and the Washington State Housing Finance Commission’s (WSHFC) Sustainable Energy Trust are partnering to [...]

Year in Review: Reflecting on an Unforgettable Year

It’s hard to pick the proper superlative to describe 2020. It was a year that has affected us all in some way while being a year that we’ll never forget. Even at its darkest moments, we still witnessed sparks of the resilient human [...]