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Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

Landlord, Property Owner or Manager Account Management (LOA)

Landlord, Owner, Agent (LOA)

You can start or stop electric service for all the properties you own or manage in one place online.

New to LOA? Register with the Utilities Services Website Existing LOA Users

Simply register online with the Utilities Services Website and create an LOA Agency to:

  • Start service for a tenant
  • Stop service for a tenant
  • View financially responsible parties
  • View transaction history

*Once submitted, please allow five business days for processing your enrollment. 

Seattle City Light makes it easy for landlords, owners, or property management agencies to start and stop Seattle City Light services for their tenants in one place.

Already enrolled in LOA?

Energy Saving Solutions for Multifamily Buildings

We'll help you plan and pay for energy-efficiency building upgrades that will save you as much as 30% of your energy costs, plus deliver these benefits:

  • Reduce tenant turnover
  • Improve your property's value
  • Increase building durability
  • Create a competitive advantage for your real estate
  • Reduce operating costs and increase resident comfort, health, and safety

Learn more about Multifamily Building Solutions.

City Light

Debra Smith, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000
SCL_ExternalComms@seattle.gov

Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs.