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Payment Plans & Bill Assistance

Seattle City Light knows the COVID-19 pandemic has made it harder for some of our customers to afford essential electricity services. We're here to help. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including the Utility Discount Program and emergency bill assistance.

Seattle City Light Debra Smith, General Manager and CEO

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    • Start or Stop Service Start or stop electricity service for your home or business.
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      Manage your accounts and find energy solutions for your business.
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    • Small / Medium Business Solutions Get help managing your account and find energy solutions optimized for your small-midsized business.
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      Get help with electricity connectivity and energy efficiency for new construction projects and existing property upgrades.
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    • Tours, Recreation, and Education We educate and engage people in the work of clean energy and environmental stewardship through tours of our hydroelectric facilities and elementary and middle ...
    • Safety and Reliability Our crews are constantly working to improve the electrical system in your community, as well as working around the clock when power is disrupted to restore it ...
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    • Integrated Resource Plan Our long-term plan to meet anticipated customer energy needs over the next 20 years.
  • Outages
      When the occasional outage occurs, we want to help you be prepared, stay informed, and stay safe at home or work while our crews are working around the clock to ...
    • What To Do Learn what you can do during planned and unplanned power outages.
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    • How Outages Happen Learn about the factors that impact our power grid

Are you behind on or struggling to pay your City Light bill?

We are here to help! We offer flexible payment plans and bill assistance programs to help keep the lights on.
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Powerlines Blog

Scammers are preying on our region. Here’s what you need to know.   
Each year, scammers take deceitful and aggressive measures to target our customers. They are even taking advantage of the heightened stress caused by the pandemic to demand financial and personal information in addition to threatening to shut off [...]
Posted May. 24
Keep Mylar Balloons from Crashing the Party
Parties call for all kinds of fun decorations, like mylar balloons! But sometimes these festive, floating objects come at a cost. Each year, stray mylar balloons fly into City Light’s power lines, leading to their fiery demise and potential [...]
Posted May. 23
Seattle City (spot)Light: Charles McFarland, Lineworker Apprentice
The Basics   How long have you been at City Light? A little over three years  Division: Transmission and Distribution Field Operations  Tell us about your role. What does your job entail?  I am a sixth-step line apprentice. My role is to [...]
Posted May. 23
Seattle City Light Hosts Third STEAM in Power Workshop
On Saturday, April 23, Seattle City Light hosted 16 eighth-grade young women and their mentors from SPIN Girls for the third ever STEAM in Power Workshop.   SPIN Girls is a program of STEM Paths Innovation Network (SPIN), a Seattle [...]
Posted May. 05

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Seattle City Light was created by the citizens of Seattle in 1902 to provide affordable, reliable, and environmentally responsible electric power to the City of Seattle and neighboring suburbs. Owned by the community it serves, City Light is a nationally recognized leader in energy efficiency, ...

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