Seattle Public Utilities

Get Help Utility Bills

Get Help with Utility Bills - Utility Discount Program

Assistance for seniors, persons with disabilities and low-income customers

If your household income is at or below 70% of the state median income, the Utility Discount Program helps you get current and stay current on utility payments by offering a discount of about 60% on your Seattle City Light bill and a 50% discount on your Seattle Public Utilities bill. This program is available for residential City Light and Seattle Public Utilities customers.

If you need immediate help with a past due balance, you may be able to receive emergency assistance.

Eligibility

To be eligible for the Utility Discount Program, you must meet the following:

  • You are the homeowner or renter; if a landlord pays all utilities, qualifying low-income tenants may still be eligible for utility financial help.
  • You have a Seattle City Light and/or Seattle Public Utilities bill in your name.
  • Your total household income in the one-month period prior to applying:
Household Size Gross Monthly Income Gross Yearly Income
1 $2,698 $32,376
2 $3,528 $42,336
3 $4,358 $62,256
4 $5,188 $62,256
5 $6,018 $72,216
6 $6,848 $84,048
7 $7,004 $84,048
8 $7,160 $88,920
9 $7,315 $87,780
10 $7,471 $89,652
Each additional $156 $1,872

Note: Gross Income is based on 70% of the state’s median income.

Not directly billed for your SPU utilities?

If you are a tenant whose SPU utilities are paid by a Condo Home Owners Association (HOA) or landlord, but you still receive a Seattle City Light bill, then you can receive the following credits per month to your electric bill:

  Water Sewer Drainage Garbage Yard Waste
Single-family $21.15 $22.85 * $28.94 $31.13 * $20.03 $21.53 * $18.55 $19.30 * $5.95  $6.20 *
Duplex $21.15 $22.85 * $28.94 $31.13 * $10.02 $10.77 * $18.55 $19.30 * $5.95 $6.20 *
Multi-family $12.38 $12.50 * $20.20 $31.13 * $2.14 $2.30 * $15.20 $15.80 * $5.95 $6.20 *

*All credits effective 1/1/19 except for garbage and yard waste, which are effective 4/1/19.

Did you know?...

Utility Discount Program (UDP) participants may receive free Transfer Station passes up to twice each year. To be eligible for this Special Assistance program, participants must:

  • Be enrolled in the Utility Discount Program (UDP).
  • Live at the UDP-enrolled address.
  • Be the primary account holder for Seattle City Light and/or Seattle Public Utilities accounts.  

To learn more, please call the Utility Discount Program at 206-684-0268.

Application

If you meet the eligibility requirements above, fill out the Utility Discount Program application and mail it along with the Employment Security Department Self-Request for Records form (pdf) to:

Utility Discount Program
810 3rd Avenue, Suite 440
Seattle, WA 98104

Questions

If you need more information, contact the Utility Discount Program at UDP@seattle.gov or (206) 684-0268 (TTY/TDD 206-233-2778). Our call-in hours are Monday-Friday, 8:30 a.m. – 4:00 p.m.

The Utility Discount Program is located at:
810 3rd Avenue, Suite 440
Seattle, WA 98104

Our walk-in hours to:

  • Drop off paperwork - Monday-Friday, 8:00 a.m. – 4:00 p.m.
  • See a staff person - Monday-Friday, 8:00-10:00 a.m. and 1:30-3:30 p.m.