Meeting Schedule & Notes
CRP Meeting December 15, 3:05 pm to 5:30 pm
Join the meeting in-person:
Seattle Municipal Tower
700 5th Avenue Seattle, WA, 98104
Floor 40
Please see Security on the 4th Floor for assistance in accessing the 40th floor
Join the meeting online:
- WebEx Link:
- Join from the meeting link
- Join by meeting number:
- Meeting number (access code): 2492 104 9448
- Meeting password: 7Rjgp4DgNM5
- Join from a mobile device (attendees only):
- +1 (206) 207-1700,,24921049448## United States Toll (Seattle)
- +1 (408) 418-9388,,24921049448## United States Toll
- Join by phone:
- +1 (206) 207-1700 United States Toll (Seattle)
- +1 (408) 418-9388 United States Toll
- Join from a video system or application:
- Dial 24919769275@seattle.webex.com
- You can also dial 173.243.2.68 and enter your meeting number.
Accessibility:
Webex captioning will be enabled for the meeting.
The City of Seattle encourages everyone to participate. For disability accommodations or accessibility information, contact:
Justin Chan
Justin.Chan@seattle.gov
(206) 256-6171
Submit comments/questions:
We welcome public comments at SPU's Customer Review Panel meetings. Public comments will be accepted from 12:00 p.m. - 3:00 p.m. on the day of the meeting and can be emailed to SPU_CorpPolicy@seattle.gov.
Recent Meeting Notes
All documents are in PDF format.
- (Recent meeting notes will be posted as they become available.)
Historical Content
The following content is historical information. The City of Seattle considers historical information to be used for reference only. Details about its limitations are available in our Terms of Use.
Past Meeting Notes
All documents are in PDF format.
September 8, 2025
- September 8 CRP Meeting Agenda
- September 8 Meeting Presentation
- Q2 2025 Strategic Business Plan Progress Report
June 9, 2025
- June 9 CRP Meeting Agenda
- June 9 Meeting Presentation
- Q1 2025 Strategic Business Plan Progress Report
March 17, 2025
- March 17 CRP Meeting Agenda
- March 17 Meeting Summary
- March 17 Meeting Presentation
- Q4 2024 Strategic Business Plan Progress Report
December 9, 2024
September 16, 2024
June 10, 2024
March 11, 2024
- March 11 CRP Meeting Agenda
- Q4 2023 Strategic Business Plan Progress Report
- March 11 Meeting Presentation
- March 11 Meeting Summary
February 12, 2024
January 8, 2024
All documents are in PDF format.
December 11, 2023
November 13 , 2023
October 16, 2023
September 11, 2023
- Meeting Agenda 9/11/2023
- Meeting Presentation 09/11/2023
- Q2 2023 Quarterly Report
- Map to Water Quality Lab
July 27, 2023
June 29, 2023
June 12, 2023
April 25, 2023
April 3, 2023
March 21, 2023
March 13, 2023
- Meeting Agenda 3/13/23
- Meeting Presentation 3/13/23
- Proposed Charter Amendments 3/13/23
- Meeting Notes 3/13/23
March 7, 2023
February 28, 2023
February 7, 2023
December 12, 2022
- Meeting Agenda 12/12/22
- September 2022 Meeting Summary
- Q3 SBP Progress Report
- Presentation 12/12/22
- Meeting Notes 12/12/22
September 12, 2022
- Meeting Agenda 9/12/22
- June 2022 Meeting Summary
- Q2 2022 SBP Progress Report
- Q2 2022 SBP Executive Summary
- Presentation 9-12-22
June 13, 2022
- Meeting Agenda 6/13/22
- Presentation Materials 6/13/22
- Q1 2022 SBP Progress Report
- Sustainable Energy Management Program Materials 6/13/22
March 14, 2022
All documents are in PDF format.
December 13, 2021
- Meeting Agenda 12/13/21
- Consolidated Presentation
- SBP and Performance Reporting Overview
- Q3 2021 Meeting Summary - DRAFT
- Customer Service Panel Overview
- Customer Review Panel Charter
- Q3 2021 Financial Update
- Q3 2021 Capital Improvement Projects
- Q3 2021 SBP Highlights, Essential Services and Focus Area Progress
September 13, 2021
- Meeting Agenda 9/13/21
- Meeting Summary 9/13/21
- Consolidated Presentation
- Lower Duwamish Valley Resilience District Presentation
- Q2 2021 CIP Projects
- Q2 2021 Essential Services Metrics
- Q2 2021 Financial Update
- Refugee Artisan Initiative
- Shape Our Water Presentation
- Strategic Business Plan Art Cover
- Waste Prevention Initiatives Presentation
May 10, 2021
February 8, 2021
- Meeting Agenda 2/8/2021
- SBP Adoption Timeline
- Customer Review Panel
- Recruitment Timeline
- Propose change in meeting and structure
- Reporting Schedule
- 2020 Financial
- Customer Service
- Portal Demo
- Construction Highlights
- SPU SBP Draft
- SPU SBP Exec Summary
- Q1 Meeting Summary
December 14, 2020
- Meeting Agenda 12/14/20
- Meeting Summary 12/14/20 - FINAL
- Strategic Business Plan - DRAFT - 12/10/20
- Financial Appendix - FINAL
- Strategic Business Plan Process Timeline - Tentative
- 2021-2023 Customer Review Panel Meeting Schedule
- Customer Review Panel Recruitment Update
November 2, 2020
- Meeting Agenda 11/2/20
- Meeting Summary 11/2/2020 - FINAL
- 2021-2026 SPU SBP Reporting CIP
- CIP Report Final
- Initiatives and Investments Table
- Delivering Essential Services Metrics
- Seeds of Resilience Impact Investment Program
- SPU Strategic Business Plan DRAFT
- Crosswalk Strategic Business Plan Goal Redrafting
- SPU Strategic Business Plan Executive Summary
September 14, 2020
- Meeting Agenda 9/14/20
- Meeting Summary 9/14/20 - FINAL
- Future Reporting Service Delivery Metrics
- Race and Social Justice Plan Overview
- Green Stormwater Infrastructure Update
- Shape Our Waters Fact Sheet
- Shape Our Waters Presentation
- Ship Canal Water Quality Project Update
- South Park Update
August 10, 2020
- Meeting Agenda 8/10/20
- Meeting Summary 8/10/20 - FINAL
- Customer Review Panel 2020 Reconvene Schedule
- 2021-2026 Rate Path Update
- Solid Waste Fund Update
- Water Fund Update
- Drainage & Wastewater Fund Update
- Q2 2020 Financial Update
- Q2 2020 CIP Update
- Q1 2020 Strategic Business Plan Progress Report
- Q1 2020 Strategic Business Plan Performance Update
- Council Resolution 31800
- SPU Workforce Planning
- Green New Deal Executive Order Presentation
- Green New Deal Implementation Summary
- 2021-2026 Strategic Business Plan Reporting: August 10 update
May 18, 2020
- Meeting Agenda 5/18/20
- Meeting Summary 5/18/20 - FINAL
- Customer Review Panel Reconvene Schedule 2020
- Proposal for Members with Expiring Terms
- Strategic Business Plan DRAFT
- Strategic Business Plan Initiatives & Investments
- Strategic Business Plan Customer Review Panel Letter Outline
April 17, 2020
- Meeting Agenda 4/17/20
- Meeting Summary 04-17-20 - FINAL
- CIP Update
- Q4 2019 Strategic Business Plan Update
- Q4 2019 Strategic Business Plan Report
- Q4 2019 Financial Update
- Affordability Presentation
- 2021-2026 Strategic Business Plan Reporting: April 17 update
- Rate Presentation
April 3, 2020
- Meeting Agenda 4/3/20
- Meeting Summary 4/3/20 - FINAL
- Planned Facilities Projects Update
- Draft Panel Letter to King County
- MWPAAC Letter to King County Executive
- Community Outreach Summary and Findings
- Strategic Business Plan Elements
- DRAFT Strategic Business Plan Framework
March 20, 2020
- Meeting Agenda 3/20/20
- March 20, 2020 Meeting Summary - FINAL
- RV Wastewater Pilot Presentation
- Customer Assistance Programs Presentation
- DRAFT 2021-2026 Strategic Priority - Customer Assistance
- DRAFT 2021-2026 Strategic Priority - Side Sewer Assistance
- 2021-2026 Rate Path Options Presentation
- King County Wastewater Rate Increase Memo
- Action Items and Priorities Spreadsheet
- DRAFT SBP Framework
February 26, 2020
- Meeting Agenda 2/26/20
- Meeting Summary 2/26/20 - FINAL
- Facilities 2021-2026 - Revised Action Plans
- Clean Cities & Homelessness Response Presentation
- 2021-2026 Baseline Rate Path Presentation
- HDR Study & Accountability and Affordability Presentation
February 14, 2020
- Meeting Agenda 2/14/20
- Meeting Summary 2/14/20 - FINAL
- Solid Waste Line of Business Presentation
- 2021-26 Strategic Priority Solid Waste - Increase Focus on Waste Prevention
- 2021-26 Strategic Priority Solid Waste - Continue Efforts to Divert Waste
- Drainage & Wastewater Line of Business Presentation
- Drainage & Wastewater 2018-2023 Revised Action Plan Updates
- Drainage & Wastewater DRAFT 2021-2026 Strategic Priority Paper
- Drainage & Wastewater DRAFT 2021-2026 Strategic Priority Wastewater Pump Stations, Force Mains, and CSO Outfalls Rehabilitation
January 31, 2020
- Meeting Agenda 1/31/20
- January 31, 2020 Meeting Summary - FINAL
- 2015-2020 Action Plan Status Memo
- 2015-2020 Action Plan Status
- Business Interview Update
- Community Advisory Committees SBP 5 Question Survey Feedback
- Climate Change Initiatives
- Water Line of Business Overview
- Water Line of Business 2018-2023 SPB Revised Action Plan Updates
- Water Line of Business 2021-2026 Strategic Priorities
January 13, 2020
- Meeting Agenda 1/13/20 - REVISED
- January 13, 2020 Meeting Summary - FINAL
- Q3 2019 Strategic Business Plan Update Report
- Q3 2019 Strategic Business Plan Update
- Q3 2019 Financial Update
- Q3 2019 CIP Update
- Action Plan #1 Update - Apprenticeship Program
- Action Plan #6 Update - Sanitary Sewer Capacity
- Action Plan #8 Update - Pump Stations
- Action Plan #10A Update - North Operations Complex
- Action Plan #10B Update - South Operations Complex
- Action Plan #10C Update - Cedar Falls Phase 2
- Action Plan #10D Update - Seattle Municipal Tower
- Acton Plan #13 Update - Technology Services
- Action Plan #14 Update - Green Stormwater Infrastructure
- Strategic Business Plan 5 Survey Questions - REVISED
All documents are in PDF format.
December 17, 2019
- Meeting Agenda 12/17/19
- December 17, 2019 Meeting Summary - FINAL
- Action Plan #2 Update - Water Transportation Opportunity Projects
- Action Plan #3 Update - Water Distribution Maintenance
- Action Plan #4 Update - Water Hydraulic Modeling
- Action Plan #5 Update - Sewer Repair
- Action Plan #7 Update - Sewer Rehab
- Action Plan #9 Update - Enhanced Side Sewer Enforcement
- Enterprise Risk Management Presentation
- Water Seismic Study
- December Customer Outreach Update
November 5, 2019
- Meeting Agenda 11/5/1
- November 5, 2019 Meeting Summary - FINAL
- System Development Charges Presentation
- Financial Early Outlook Review
- Financial Policies Review
- Asset Management Plan Status - Infrastructure Today and Into the Future
- Voice of the Community Research
- Voice of the Community Inventory
- 5 Key Questions to Ask Customers
October 21, 2019
- Meeting Agenda 10/21/19
- October 21, 2019 Meeting Summary - FINAL
- Customer Review Panel Topics & Review Schedule – DRAFT
- Current and Future SBP Crosswalk
- One Water Zero Waste Presentation
- Strategic Business Plan Elements Graphic
- Strategic Business Plan Customer Research & Outreach Approach Presentation
- SPU Situation Assessment Exercise
- SBP 2019 SWOC Assessment
- Division Head Priorities
October 2, 2019
- Meeting Agenda 10/2/19
- October 2, 2019 Meeting Summary - FINAL
- Strategic Business Plan Q2 2019 Progress Report
- Financial Update Q2 2019
- Strategic Business Plan Process Kick-Off Presentation
- Customer Review Panel Strategic Business Plan 2017 Recommendations
June 17, 2019
- Meeting Agenda 6/17/19
- June 17, 2019 Meeting Summary - FINAL
- Special Meeting Summary May 10, 2019
- Project Delivery and Engineering Major Projects Updates
- Strategic Business Plan Performance Update Q1 2019
- SBP Q1 2019 Progress Report
- Financial Update Q1 2019
- Accountability & Affordability Plan Recommendations
- Accountability & Affordability Strategic Plan Final Report to Council
March 4, 2019
- Meeting Agenda 3/4/19
- Meeting Summary March 4, 2019
- Panel Question - Missed Collections
- Panel Question - Water Distribution System Maintenance
- SBP Q4 2018 Progress Report
- Ship Canal Water Quality Project Update
- Move Seattle Update
- Strategic Business Plan Performance Update Q4 2018
- Financial Update Q4 2018
- Risk & Resiliency Presentation
- Accountability & Affordability Framework Presentation