Payment Plans

Payment plan requests for Seattle Public Utilities (SPU) accounts can be made using the form below or over the phone with a customer service representative. You must separately request a payment plan for your Seattle City Light account.

Before a payment plan can be made, you must make a minimum payment that equals a percentage of your current account balance:

  • 25% if you don't have a bill that is past due.
  • 50% if your account is past due.

Payments can be made 24 hours a day online or through the automated payment line at (877) 398-3531. 

Once you’ve made the minimum payment, you can make a payment plan request for the remaining balance online or call customer service. If your service is disconnected for nonpayment, you will need to pay 100% of the past due balance and delinquent account fees in full before service is restored. No payment plans will be made.


SPU payment plan request form


The payment plan form below grants customers up to 30 calendar days to pay their balance. If you need more than 30 days, please call (206) 684-3000 to discuss alternative payment plan terms.

* Required field


Please pay $ within the next 24 hours.

Your remaining balance is $ . Select one of the two options below of how you would like to pay this balance.

Must be after and before (30 days from today).

Must be after 1st payment date and before (30 days from today).

Please confirm that all the information below is accurate. You may print this page for your records. You will also receive an email with this information. Click the submit button to submit your payment plan.

First name:

Last name:


Account number:

Service address:

Type of notice:

Amount due from notice: $

Amount to be paid immediately:

Amount remaining for payment plan:

Payment plan:

Amount to be paid per payment:

1st payment date:

2nd payment date:

Personal information entered on this form is subject to Washington Public Records Act, and may be subject to disclosure to a third-party requestor. At the City of Seattle, we are committed to protecting your privacy and will ensure that any disclosures are done according to law. To learn more about how this information is managed please see our Privacy Statement.