Stop Phone Books

Room with piles of phone books

Tired of getting phone books you never use?
Opt out today using the phone book industry’s free service: www.yellowpagesoptout.com

Submit a complaint

Here are steps you can take if you receive a phone book after opting out:

  • Fill out the opt-out service feedback form.
  • Contact the Local Search Association by phone or email. They manage the opt-out service.
  • Contact the phone book company directly. The Product Stewardship Institute has created a sample letter you can use to contact the publishers.

Seattle's opt-out service

The City of Seattle ran a phone books opt-out service from May 2011 through April 2013. More than 75,000 households and businesses used the service, stopping delivery of more than 435,000 phone books. This saved almost 400 tons of paper a year. 

The yellow pages publishing industry won a lawsuit requiring the City to cancel our opt-out service. The Ninth District Court of Appeals ruled that the program violated the publishers' rights of free speech. In a statement of shared principles, the Local Search Association and individual publishers agreed to honor all opt-outs submitted to the City’s site through April 22, 2013.