What is the Utility Discount Program?

2022 Eligibility Requirements

Table showing eligible 2020 gross monthly and yearly incomes for households based on size.To be eligible for the Utility Discount Program, you must meet the following requirements:

  • You have a Seattle City Light and/or Seattle Public Utilities bill in your name.
  • Your total household income (defined as the combined income of all household members, related or not, that are 18 years of age or older) does not exceed 70% of the current State Median Income shown in the table at right.
  • While still meeting the yearly household income criteria, your total household income in the one-month period prior to applying does not exceed the gross income, as shown in the table at right.
  • Customers determined ineligible for the Utility Discount Program must wait thirty (30) days/one month to reapply.
  • For a full description of the policies and procedures associated with the Utility Discount Program, see Seattle Public Utilities' Director's Rule CS-700 or Seattle City Light's Department Policy and Procedure 500 P III-428
  • NOTE: As of June 1, 2017, Social Security recipients may deduct their Medicare Part B premium payments from their total household (gross) income to qualify for the Utility Discount Program.

Frequently Asked Questions

Due to the large volume of applications received by the Utility Discount Program (UDP), the average time to process an application is four (4) to six (6) weeks. However, if your application includes all of the requested documentation (photo ID, one month of payroll statements/stubs for all household members over 18), the application review may take less time, which will help shorten the overall approval process.

If you have a Seattle City Light (SCL) bill and Seattle Public Utilities (SPU) bill in your name, the discount will be noted as"Utility Discount Program Savings." Please note: If you live in the Seattle Public Utilities service territory and do not have an SPU bill in your name, you may still be eligible for a utility credit. In that case, a credit may be added to your SCL account and listed as "Water Utility Credit," "Sewer Utility Credit" and/or "Dumpster Utility Credit."

The Utility Discount Program is retroactive back to the date the application is received, if all required documents are submitted with the application. We recommend that applicants continue to make payments or seek other options (payment arrangements or other programs that can help with the immediate bills) while their UDP application is being processed.

Please contact Seattle City Light or Seattle Public Utilities directly and make payment arrangements if you are unable to pay the full amount of your bill while you are waiting for your application to be reviewed. You may also be eligible for other assistance such as the Emergency Assistance Program (Seattle Public Utilities), Emergency Low Income Assistance (Seattle CityLight), or Project Share (Seattle City Light). Please note that many programs may have different requirements and eligibility processes from those used by UDP. Submitting an application does not guarantee benefits or an expedited process if your household is subject to disconnection. Seattle City Light and Seattle Public Utilities can both be reached at (206) 684-3000.

UDP customers will receive a 60% discount on their Seattle City Light bill and a 50% discount on their Seattle Public Utilities bill. The average time customers are on the program (once approved) is two (2) years for non-senior households, and three (3) years for senior-only households. After two (2) years, customers are required to re-certify that they are eligible for the program. Customers who are ready to re-certify will receive a robo call and re-certification "card" in the mail. Once contacted, customers must call the UDP office within five (5) business days to begin the recertification process by completing a re-certification form with updated household status, including providing supporting documents.

Yes. Customers who move to another residence or another unit in the same building can stay on the Utility Discount Program. Customers must call Seattle City Light and Seattle Public Utilities to notify them of the move. Once that is done, please call the Utility Discount Program at (206) 684-0268 to request your discount be applied to your new address.