Seattle Public Utilities Mami Hara, General Manager/CEO

Get Help Utility Bills

Get Help with Utility Bills - Utility Discount Program

Assistance for seniors, persons with disabilities and low-income customers

If your household income is at or below 70% of the state median income, the Utility Discount Program helps you get current and stay current on utility payments by offering a discount of about 60% on your Seattle City Light bill and a 50% discount on your Seattle Public Utilities bill. This program is available for residential City Light and Seattle Public Utilities customers.

If you need immediate help with a past due balance, you may be able to receive emergency assistance.


To be eligible for the Utility Discount Program, you must meet the following:

  • You are the homeowner or renter; if a landlord pays all utilities, qualifying low-income tenants may still be eligible for utility financial help.
  • You have a Seattle City Light and/or Seattle Public Utilities bill in your name.
  • Your total household income in the one-month period prior to applying:
Household Size Gross Monthly Income Gross Yearly Income
1 $2,658 $31,896
2 $3,476 $41,712
3 $4,293 $51,516
4 $5,111 $61,332
5 $5,929 $71,148
6 $6,747 $80,964
7 $6,900 $82,800
8 $7,053 $84,636
9 $7,207 $86,484
10 $7,360 $88,320
Each additional $153 $1,836

Note: Gross Income is based on 70% of the state’s median income.

Not directly billed for your SPU utilities?

If you are a tenant whose SPU utilities are paid by a Condo Home Owners Association (HOA) or landlord, but you still receive a Seattle City Light bill, then you can receive the following credits per month to your electric bill:

  Water Sewer Drainage Garbage Yard Waste
Single-family $20.56 $26.40 $17.71 $18.20 $5.85
Duplex $20.56 $26.40 $8.85 $18.20 $5.85
Multi-family $12.38 $18.42 $1.89 $14.90 $5.85

All credits effective 1/1/17 except for garbage and yard waste, which are effective 4/1/17.


If you meet the eligibility requirements above, fill out the Utility Discount Program application (pdf) and mail it along with the Employment Security Department Self-Request for Records form (pdf) to:

Utility Discount Program
810 3rd Avenue, Suite 440
Seattle, WA 98104


If you need more information, contact the Utility Discount Program at or (206) 684-0268 (TTY/TDD 206-233-2778). Our call-in hours are Monday-Friday, 8:30 a.m. – 4:00 p.m.

The Utility Discount Program is located at:
810 3rd Avenue, Suite 440
Seattle, WA 98104

Our walk-in hours to:

  • Drop off paperwork - Monday-Friday, 8:00 a.m. – 4:00 p.m.
  • See a staff person - Monday-Friday, 8:00-10:00 a.m. and 1:30-3:30 p.m.