News & Announcements
Aetna and Providence/Swedish Agreement Reached
Aetna and Providence/Swedish in Washington reached a multi-year agreement on Friday afternoon, August 30. This means that Aetna members will continue to be covered without interruption at the in-network benefit level for the care they receive from all Providence/Swedish facilities and doctors in Washington. If you have any questions, please call the phone number on the back of your medical card.
See the announcement on the Aetna Resource Link
New Employee Assistance Program (EAP) Provider: Starting July 1, 2024, the City of Seattle has partnered with a new Employee Assistance Program (EAP) services provider, ComPsych. Employees and their household members may contact ComPsych for counseling, legal and financial consultations, work-life assistance, and well-being coaching. Online and telephonic scheduling is available with a diverse professional network. The City provides (EAP) services to regular and temporary employees and their household members through ComPsych, at no cost.
Contact ComPsych anytime for confidential assistance by phone or online:
- Phone: 1 (800) 858-6715; TRS: Dial 711
- 24/7 toll-free line, answered by masters-level clinicians.
- The Guidance Consultant will gather some general information and recommend services according to your needs
- Online: www.guidanceresources.com; Registration Web ID: SeattleEAP
- Chat with a Guidance Consultant, send an email, or use ComPsych’s online scheduling tool to find a provider
- Via the GuidanceNow app, available for Apple and Android devices
Trusted Benefits Vendors Communications: Did you receive an email at work from a benefits vendor and are not sure if it's legitimate? Check the benefits chart here for trusted/approved sender email addresses and domain names.
Health Plan Cost Transparency: As part of the Transparency in Coverage Final Rule, group health plans and health insurance issuers are required to post machine-readable files (MRFs) on a publicly available website, updated monthly. These files permit the public to have access to health plan payment information that can be used to understand health plan pricing and the cost of health care services.
Aetna medical and pharmacy files
Kaiser medical and pharmacy files (select "Washington" from either in-network or out-of-network readable files)
2024 Benefits Orientation - Regular Employees: View the recorded presentation for information including making the most of City of Seattle employee benefits, healthcare plans for the Most benefits program, employee well-being programs, Flexible Spending Accounts, optional insurances, employee responsibilities, and things to remember (59 minutes and 9 seconds).
2024 Benefits Orientation - Temporary Benefits Eligible Employees: View the recorded presentation for information on benefits for temporary employees who are eligible for the City of Seattle benefits (44 minutes and 56 seconds). See the Benefits Orientation time stamp.
Deferred Compensation Plan Orientation: View the recorded presentation here.
Health Plan Options for Retiring Employees Seminar: View the 2024 recorded presentation here for information about City-sponsored retiree health plan options, what employees should consider before retiring, COBRA considerations; premiums, how Medicare plays a role, and employees' responsibilities (27 minutes).
September 2024 Well-Being Newsletter: Find City well-being events and benefits programs, as well as articles on lowering your risk of metabolic syndrome, effective shiftwork: sleep strategies, ancient grains for modern nutrition, avoid exercise injuries, and study on long COVID.
Check the online edition for additional tools and tips. Share the newsletter with family members by forwarding it to your personal email address.
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