Alert:
Seattle Public Utilities Contact Center hours and facility closures
- Seattle Public Utilities' Contact Center is open Monday - Friday from 7:30 a.m. to 6:00 p.m. Call (206) 684-3000 for customer service.
- Rattlesnake Lake Recreation Area reopened June 11 with limited use and parking. Rattlesnake Ledge Trail (hiking) remains closed.
- The engineering records vault and walk-up window, both located at 700 5th Avenue, transfer station viewing rooms, the Cedar River Watershed Education Center in North Bend, and Development Services Office Walk-in Service Center also remain closed.
- The North and South Transfer Stations are open 8:00 a.m. to 5:30 p.m., 7 days a week. To reduce the potential spread of COVID-19, please visit for essential trips only. (For complete details, visit our blog post.)
- Based on guidance from our public health partners, we've taken these precautions to help keep our staff and facility visitors healthy. Follow us on Twitter (@SeattleSPU) for the most up to date information.
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What's Happening
7/23
When members of the Seattle Alumni Chapter of Kappa Alpha Psi began thinking about how to focus some of their annual community service efforts, they got an idea from a new member who shared a community need he knew of through his job with the City of [...]
7/15
We get it. No one likes to experience a water outage at their home or business. Even a short time, being without water to drink, shower, cook or wash our hands can be a hardship. While Seattle Public Utilities (SPU) works around the clock to maintain [...]
6/15
Seattle Public Utilities’ North and South Transfer Stations are open (as of June 15, 2020) normal operating hours, seven days a week from 8:00 am to 5:30 pm. We want to thank our customers for understanding that while the stations are operating [...]
6/15
Why buy bottled when you can pour yourself a glass of some of the best water in the nation just by turning on the tap? Here are five of our favorite reasons why Seattle’s drinking water is better than bottled: It’s Protected and Safe [...]
6/4
As a water utility, public health is our top priority. We encourage our customers to use as much water as they need to stay clean and healthy — including frequently washing your hands. Even if we are all turning the tap on more than usual there [...]
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