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Payment Plans & Bill Assistance

Seattle City Light knows the COVID-19 pandemic has made it harder for some of our customers to afford essential electricity services. We're here to help. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including the Utility Discount Program and emergency bill assistance.

Seattle City Light

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      Pay your electricity bill, manage your account, and find ways to save money and protect the environment.
    • Billing Information Understand your electricity bill, options for paying your bill and payment assistance programs.
    • Home Energy Solutions Seattle City Light helps homeowners and renters save energy, money, and the environment with innovative programs and ideas.
    • Start or Stop Service Start or stop electricity service for your home or business.
  • Business Solutions
      Manage your accounts and find energy solutions for your business.
    • Landlord, Owner, Agents Services to manage tenant accounts and find energy saving incentives.
    • Small / Medium Business Solutions Get help managing your account and find energy solutions optimized for your small-midsized business.
    • Large Commercial and Industrial Business Solutions The expertise and incentives you need to help your business improve energy performance, reduce operating costs, and achieve sustainability goals.
    • Business Billing Information Understand your energy usage, bill, and utility rates, so you’ll have more control in managing your energy costs.
    • Renewable Energy Services Find information and resources for commercial solar and renewable energy credit purchases.
    • Start or Stop Service Start or stop electricity service for your home or business.
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      Get help with electricity connectivity and energy efficiency for new construction projects and existing property upgrades.
    • Apply for New or Upgraded Electric Service Review our requirements and standards before starting a new construction project or renovation.
    • Requirements and Standards Requirements for electric service connection, construction and material standards for new construction projects.
    • Building for Energy Efficiency Complimentary assistance and financial incentives to help you optimize for both energy efficiency and building performance.
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      Discover the work we do in the community, from environmental stewardship, to outreach and education, to volunteering and capital improvement projects.
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    • Vegetation Management Our Power Line Clearance team ensures the reliability of our electricity and safety of our communities through tree management and protection.
    • Tours, Recreation, and Education We educate and engage people in the work of clean energy and environmental stewardship through tours of our hydroelectric facilities and elementary and middle ...
    • Safety and Reliability Our crews are constantly working to improve the electrical system in your community, as well as working around the clock when power is disrupted to restore it ...
    • Social Responsibility We support educational, economic, and environmental development and protection programs, as well as promote social justice.
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      We are an industry leader in clean energy and environmental stewardship, dedicated to ensuring continued access to clean and affordable power.
    • Power Supply and Delivery How we generate power and deliver it to our customers
    • Future of Energy We are investing in carbon-free hydroelectricity and exploring energy storage, distributed energy resources, microgrids, transportation electrification, and ...
    • Environment Stewardship Our work to protect the environment.
    • Integrated Resource Plan Our long-term plan to meet anticipated customer energy needs over the next 20 years.
  • Outages
      When the occasional outage occurs, we want to help you be prepared, stay informed, and stay safe at home or work while our crews are working around the clock to ...
    • What To Do Learn what you can do during planned and unplanned power outages.
    • Outage Safety Learn how to stay safe and protect your home during a power outage.
    • How Outages Happen Learn about the factors that impact our power grid

Are you behind on or struggling to pay your City Light bill?

We are here to help! We offer flexible payment plans and bill assistance programs to help keep the lights on.
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Powerlines Blog

People Behind the Power: Celebrating our employees for Public Power Week
It’s Public Power Week! Each year, the first full week in October marks a time to celebrate and acknowledge the many contributions made by public power utilities to provide safe, low-cost, and reliable power to our communities. To honor the [...]
Posted Oct. 03
Seattle City (spot)Light: Ed Hill, Field Operations Supervisor
The Basics   How long have you been at City Light? 28 years  Division: Transmission and Distribution (T&D) Field Operations  Tell us about your role. What does your job entail? I am a field operations supervisor. I direct the day-to-day [...]
Posted Oct. 03
Seattle’s Illuminating History of Electric Vehicles
On July 23, 1900 – no, that’s not a typo. Ralph S. Hopkins drove the first motor car through Seattle more than 122 years ago. Ralph’s Woods Electric auto boasted a powerful three-horsepower motor. The motor car was one of only 4,000 automobiles, gas [...]
Posted Sep. 26
Seattle City (spot)Light: Lance Stotts, Electrical Construction and Maintenance Supervisor
The Basics How long have you been at City Light? 43 and a half years.  Division: Transmission and Distribution Field Operations  Tell us about your role. What does your job entail?  I’ve spent all my time out on the overhead or [...]
Posted Sep. 26

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