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Payment Plans & Bill Assistance

Seattle City Light is disconnecting customers for non-payment. City Light has flexible payment plans available to all customers. For income-eligible residential customers, we have bill assistance programs available, including emergency bill assistance and the Utility Discount Program. If your electricity has been disconnected, call (206) 684-3000 Monday – Friday 7:30 am – 6:00 pm to discuss your options.

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    • Tours, Recreation, and Education We educate and engage people in the work of clean energy and environmental stewardship through tours of our hydroelectric facilities and elementary and middle ...
    • Safety and Reliability Our crews are constantly working to improve the electrical system in your community, as well as working around the clock when power is disrupted to restore it ...
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Powerlines Blog

Seattle City (spot)Light: Chante Houston, Senior Customer Service Representative
The Basics How long have you been at City Light? I’ve been with City Light for 9 months.  Division: Customer Engineering  Tell us about your role. What does your job entail?  Providing administrative support to the Customer Engineering team [...]
Posted Nov. 21
How is Seattle City Light preparing for future electrification?
As Seattle City Light customers start to use electric vehicles and electric building technologies, City Light is upgrading our power grid to support growing electricity use and make our services more resilient, reliable, and affordable. Improving the [...]
Posted Nov. 17
Good Energy: Len Kannapell, volunteer on the move
For Energy Management Analyst Len Kannapell, giving back isn’t the kind thing to do – it’s the right thing to do. From organizing neighborhood food drives to mountain climbing fundraisers, Len has donated his time and energy to different [...]
Posted Nov. 17
Tips for a Safe and Energy Efficient Holiday Decorating Season
2022 sure has flown by! The holidays are nearly here and soon we’ll be spreading joy and cheer and decking the halls. Before you drag those lights out, we have a few tips to help you stay safe and energy efficient while decorating this holiday [...]
Posted Nov. 16

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Debra Smith, General Manager and CEO
Address: 700 5th Ave, Seattle, WA, 98104
Mailing Address: PO Box 34023, Seattle, WA, 98124-4023
Phone: (206) 684-3000
Email: SCL_ExternalComms@seattle.gov

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