Reasonable Accommodation and Reasonable Modification
If a tenant has a disability, they can ask for a reasonable accommodation or reasonable modification.
An accommodation is a change in rules, policies, practices, or services to allow the tenant the equal opportunity to use and enjoy a dwelling. An example of reasonable accommodation is to negotiate more time for a payment plan and allow the tenant use of a third party to manage their monthly rent.
A modification allows the tenant to make changes to the property which they need to make the property accessible. The tenant is responsible for paying for reasonable modifications unless You receive federal funds. An example of a reasonable modification is the tenant asking permission to widen the bathroom doorway beyond what the building code requires because they use a large scooter. At times, a modification may not be possible, and the tenant may have to move out in order to get what they need.
If you have questions about how to comply with discrimination laws, contact the Seattle Office for Civil Rights for technical assistance.