Seattle Public Utilities
Mami Hara, General Manager/CEO
Contact Us
Email Customer Service
Don’t have time to talk? You can email us with your customer service questions 24/7. SPU emails will be responded to within 2-3 business days.
24 Hour Emergency - Water, Sewer, Drainage - (206) 386-1800
Email a question about your account. (SPU email responses in 2-3 business days)
Walk-in Payment Center Locations
| Customer Service | |
|---|---|
| SPU Customer Service Mon-Fri 7:30 a.m. to 7:00 p.m. |
(206) 684-3000 |
| Pay utility bill by phone 24/7 - toll free |
(877) 398-3531 |
| SPU Credit and Collections Mon – Fri 8:00 AM – 5 PM |
(206) 684-5800 |
| SPU Development Services Office | (206) 684-3333 |
| Out of Area | (800) 862-1181 |
| City Light Information (electrical service) Electrical outage hotline |
(206) 684-7400 |
| Seattle City Light | Contact Information |
| Report a Problem | |
| Report missed collection | |
| Missing or damaged bin | |
| Report pollution | |
| Report a plugged storm drain | |
| Report graffiti | |
| Report illegal dumping | |
| Careers | |
| SPU Human Resources | (206) 684-5822 |
| City of Seattle Job Line (recorded message) | (206) 684-7999 |
| Current City of Seattle Jobs | |
| Claims | |
| Filing a Damage Claim | SPU_Claims@seattle.gov |
| Drainage and Sewer | |
| Drainage & Sewer Maintenance | (206) 386-1800 |
| Drainage & Side Sewer Permits and Inspections | (206) 684-5362 |
| Engineering | |
| Construction Management | (206) 684-5068 |
| Contract Bid Information | (206) 684-5132 |
| Garbage, Recycling, Food & Yard Waste | |
| Report Missed Garbage, Recycling or Yard Waste Collection | (206) 684-3000 |
| Request a Change in Service | (206) 684-3000 |
| Commercial Hazardous Waste (King County) | (206) 263-8899 |
| Household Hazardous Waste | (206) 296-4692 |
| Apartment Garbage, Recycling & Food/Yard | (206) 684-3000 |
| Business Recycling (Green Business Program) | (206) 343-8505 |
| Garden Hotline | (206) 633-0224 |
| Recycling and Disposal Stations | (206) 684-8400 |
| How Do I Get Rid of an Item? | AskEvelyn@seattle.gov |
| Report | |
| Graffiti | (206) 684-7587 |
| Illegal Dumping | (206) 684-7587 |
| Surface Water Pollution | (206) 684-7587 |
| Media Relations | |
| Media Relations | (206) 684-7688 |
| Volunteer and Community Programs | |
| Adopt-a-Street | (206) 684-7647 |
| Creek Stewardship | (206) 684-4163 |
| Friends of Recycling | (206) 684-8717 |
| Spring Clean Neighborhood Cleanup | (206) 233-7187 |
| Storm Drain Stenciling | (206) 684-7624 |
| Volunteer | |
| Water | |
| Water Conservation for Business | (206) 733-9137 |
| Water Conservation for Residential | (206) 684-7283 |
| Drinking Water Quality | (206) 386-1800 |
| High Water Bill Inquiries | (206) 684-3000 |
| Report Water Main Leaks & Fire Hydrant Repairs | (206) 386-1800 |
| Water Availability Certificates and New Construction | (206) 684-3333 |
| Water Inspections | (206) 684-5800 |
| Cross Connection Control & Backflow Assembly Testing | (206) 684-3536 |
| Watershed Tours | (206) 733-9421 |