Seattle Public Utilities
Mami Hara, General Manager/CEO
Contact Us
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It's not too late to give feedback about how SPU can organize information for you on our next website! We have updated our brief online exercise to reflect your responses over the past two weeks, and we encourage you to let us know what you think. The exercise takes about 10-15 minutes to complete. Thank you!Email Customer Service
Don’t have time to talk? You can email us with your customer service questions 24/7. SPU emails will be responded to within 2-3 business days.
24 Hour Emergency - Water, Sewer, Drainage - (206) 386-1800
Email a question about your account. (SPU email responses in 2-3 business days)
Walk-in Payment Center Locations
| Customer Service | |
|---|---|
| SPU Customer Service Mon-Fri 7:30 a.m. to 7:00 p.m. |
(206) 684-3000 |
| Pay utility bill by phone 24/7 - toll free |
(877) 398-3531 |
| SPU Credit and Collections Mon – Fri 8:00 AM – 5 PM |
(206) 684-5800 |
| SPU Development Services Office | (206) 684-3333 |
| Out of Area | (800) 862-1181 |
| City Light Information (electrical service) Electrical outage hotline |
(206) 684-7400 |
| Seattle City Light | Contact Information |
| Report a Problem | |
| Report missed collection | |
| Missing or damaged bin | |
| Report pollution | |
| Report a plugged storm drain | |
| Report graffiti | |
| Report illegal dumping | |
| Careers | |
| SPU Human Resources | (206) 684-5822 |
| City of Seattle Job Line (recorded message) | (206) 684-7999 |
| Current City of Seattle Jobs | |
| Claims | |
| Filing a Damage Claim | SPU_Claims@seattle.gov |
| Drainage and Sewer | |
| Drainage & Sewer Maintenance | (206) 386-1800 |
| Drainage & Side Sewer Permits and Inspections | (206) 684-5362 |
| Engineering | |
| Construction Management | (206) 684-5068 |
| Contract Bid Information | (206) 684-5132 |
| Garbage, Recycling, Food & Yard Waste | |
| Report Missed Garbage, Recycling or Yard Waste Collection | (206) 684-3000 |
| Request a Change in Service | (206) 684-3000 |
| Commercial Hazardous Waste (King County) | (206) 263-8899 |
| Household Hazardous Waste | (206) 296-4692 |
| Apartment Garbage, Recycling & Food/Yard | (206) 684-3000 |
| Business Recycling (Green Business Program) | (206) 343-8505 |
| Garden Hotline | (206) 633-0224 |
| Recycling and Disposal Stations | (206) 684-8400 |
| How Do I Get Rid of an Item? | AskEvelyn@seattle.gov |
| Report | |
| Graffiti | (206) 684-7587 |
| Illegal Dumping | (206) 684-7587 |
| Surface Water Pollution | (206) 684-7587 |
| Media Relations | |
| Media Relations | (206) 684-7688 |
| Volunteer and Community Programs | |
| Adopt-a-Street | (206) 684-7647 |
| Creek Stewardship | (206) 684-4163 |
| Friends of Recycling | (206) 684-8717 |
| Spring Clean Neighborhood Cleanup | (206) 233-7187 |
| Storm Drain Stenciling | (206) 684-7624 |
| Volunteer | |
| Water | |
| Water Conservation for Business | (206) 733-9137 |
| Water Conservation for Residential | (206) 684-7283 |
| Drinking Water Quality | (206) 386-1800 |
| High Water Bill Inquiries | (206) 684-3000 |
| Report Water Main Leaks & Fire Hydrant Repairs | (206) 386-1800 |
| Water Availability Certificates and New Construction | (206) 684-3333 |
| Water Inspections | (206) 684-5800 |
| Cross Connection Control & Backflow Assembly Testing | (206) 684-3536 |
| Watershed Tours | (206) 733-9421 |