Moving - Open/Close Account

If you are moving, you have three options to open and/or close your account:

  • Online
    For Seattle Public Utilities accounts (water, sewer, and garbage)
    For Seattle City Light residential accounts
  • By Phone
    Call Customer Service at (206) 684-3000
    Monday - Friday, 7:30 a.m. to 6:00 p.m.
  • Walk-In Service Center
    Seattle Municipal Tower, 700 5th Avenue, 4th floor (lobby entrance)

Learn more about setting up new customer accounts.

Before you start

Before you open or close an account, please note the following:

  • If you have sold your property, you will need the name of the buyer to close your account
  • If you are closing an account, you will be billed for services until the account is properly closed with an effective date, meter reading, and forwarding address
  • The Following fees will be charged when opening or closing water, sewer, or garbage accounts:
Account Type of Fee When Fee
Water Water Meter Reading Fee Closing account $60
Garbage/Food/Yard Waste Account Setup Fee Opening account $10
Sewer None None None