About Us

Overview

The Seattle Human Services Department (HSD) is one of the largest contributors to Seattle's safety net. We advance our Mission by investing hundreds of millions of dollars in contracts to more than 200 community-based organizations and programs that support strong and healthy communities each year. We partner with the community and non-profit service providers to understand and address current and emerging human service needs and to invest in a comprehensive and integrated regional human service system.

HSD has about 400 employees and is organized through four divisions designed to deliver outcomes that work for the community, promote innovation, and advance racial equity. These divisions are Aging and Disability Services (ADS), Leadership and Administrative Division (LAD), Safe and Thriving Communities (STC), and Youth and Family Empowerment (YFE). ADS also serves as the Area Agency on Aging (AAA) serving Seattle and King County.

Outcomes that Impact Community: Grounded in the City's commitment to eliminate racial disparities and achieve racial equity in Seattle, HSD intentionally commits to making results-based investments that support communities of color. Our goal is that people of color do not experience disparities. Thus, we invest in innovative strategies and effective programs to address six key impact areas:

Preparing Youth for Success
Supporting Affordability and Livability
Addressing Homelessness
Promoting Public Health
Supporting Safe Communities
Promoting Healthy Aging

Leadership

As the Acting Director of the department, Tanya Kim leads nearly 400 staff who make HSD’s role as a funder, direct service provider, and convener possible. In partnership with providers and stakeholders throughout the community, the department strives to effectively steward public dollars by investing in strategies, programs, and services that work for the community, promote innovation in service delivery, and advance racial equity.

Results Based Accountability

The Seattle Human Services Department (HSD) has developed a results-driven investment strategy modeled after the Results Based Accountability™ (RBA) framework outlined in Trying Hard Is Not Good Enough, by Mark Friedman. RBA helps HSD move from ideas to action and ensure that the department's work is making a real difference in the lives of vulnerable people. This framework also helps ensure that HSD is a highly functional, accountable agency that is leading the way toward addressing community disparities.

City of Seattle Outcomes

Performance Seattle is a central dashboard where City of Seattle residents can see what their City is doing to make their lives better. Performance Seattle tracks the City’s performance on seven key priority areas that matter most to residents and provides an in-depth look at City performance data through a variety of data visualizations, including maps, charts, graphs, and infographics. Each of these seven dashboards tracks a different priority area and provides residents with a deeper understanding of how well the City of Seattle is meeting key ongoing service targets and multi-year goals.

Funding

HSD's work is funded by a variety of revenue sources, including federal, state, and inter-local grants, as well as the City's General Fund, Sweetened Beverage Tax Fund, Short Term Rental tax revenues (which fund investments in permanent supportive housing), and the Payroll Tax Fund. External funding such as grants represent 33% of HSD’s $308.4 million 2022 Adopted Budget.

Recent News and Announcements

View recent press releases, past issues of HSD's monthly Lifelines e-newsletter, the Human Interests blog RSS feed, and the latest social media posts -- and sign up for Lifelines and other HSD newsletters.