Community Service Officers

Our Mission

"To make Seattle a safer and more equitable city by offering a greater range of community police services to all."

About the CSO Program

The Seattle Police Department's (SPD) Community Service Officer (CSO) Unit is comprised of non-commissioned outreach specialists who are trained and work as liaisons between the community and the SPD. Through outreach, engagement, and ongoing relationships, CSOs will bridge gaps and help individuals access essential resources such as housing, health care, and treatment. It is a collaborative effort involving local police, social service providers and communities intended for non-criminal calls for service, education, public safety, and outreach. CSOs do not carry weapons nor enforce criminal laws. Instead, respond to non-emergent calls for service and perform a variety of public safety-related community service and outreach work that does not require the enforcement authority of a sworn police officer

Meet the Community Service Officers

Supervisor Kelly – CSO 1

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Kelly is originally from California and moved to the Seattle area when she was young. Kelly has been with the Seattle Police Department for twelve years as a Parking Enforcement Officer. In that role, she worked with many individuals experiencing homelessness and worked with different social service agencies to help assist with different needs.  As a Community Service Officer, she is hoping to be able to connect and navigate resources for those in need, as well as be able to provide follow up for those individuals.  She is excited for all of the community building opportunities that the CSO program will offer.  

Supervisor Chris – CSO 2

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Chris was born and raised in the Seattle area.  Chris graduated with a bachelor's degree in sociology and master's degree in education. Throughout his past work/volunteer experience, Chris has worked with various local non-profit organizations within the Seattle area. 

Most recently, Chris did a 3-year stint at the Downtown Seattle Association, where he held positions as Safety Ambassador, Outreach Case Manager, and Safety Supervisor.  Knowing that he is the fourth generation of his family to grow up in the greater Seattle area, as well as being the nephew of two retired Seattle Police officers, Chris feels very invested and passionate about the community in which he serves. 

CSO Vicki – CSO 10

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Vicki has volunteered and or worked for the American Indian/Alaska Native (AI/AN) community for several years. She has also worked as a program coordinator for the Native American Center of Excellence-Indian Health Pathway, at the UW Medical School; and for the past five years she has worked on behalf of the homeless, underserved and most vulnerable. Her hope is to continue her work being supporting those most in need of valuable outreach services.

CSO Mia – CSO 14

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Mia is from Seattle, Washington and is a mother to six amazing children. Before working at SPD, she worked for the Department of Homeland Security as a Transportation Security Officer (TSO) and worked as a Child Protective Service (CPS) Social Worker with the Department of Children, Youth and Family Services. She has also worked for 28 years as a Cosmetologist.

She has a bachelor's degree in criminal justice from The University of Phoenix. Since 2011 Mia has been volunteering with Urban Professional Women's Association. UPWA is an organization of professional women who believe it is important to give back to THEIR community through sponsoring and mentoring smaller programs who are paying it forward to make individuals' lives better. Mia's passion is giving back to the community and helping people in need.  Her goal is to make sure people from all backgrounds know that someone cares about them. 

CSO Bernadette – CSO 19

Also speaks Tagalog

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Bernadette has been with the Seattle Police Department for more than 12 years, working in the Data Center Unit.  She has a bachelor's degree in law and justice and is passionate about helping others.

While she appreciated her work in the Data Center, her new Community Service Officer role is an exciting new chapter in her career of SPD service.  

CSO Mergitu – CSO 21

Also speaks Amharic and Afaan Oromo

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Mergitu has worked as a social service provider as a case manager/prevention coordinator for over 20 years for nonprofits and for the City of Seattle.

She was South King County lead organizer for One America for the past 4 years. She served in different board members and the most recent one is the public defenders association for the past 3 years. She was a member of the E. African advisory council (SPD) since 2000 and for the past 4 years she was the chairperson. 

She is a founder and organizer of Miss Oromo North America. She is also the mother of a beautiful and smart daughter who attends Western Washington University. 

She is looking forward to starting her new position with Seattle Police Department as Community Service Officer (CSO).

CSO Kevin – CSO 22

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Kevin is originally from Fresno, California and moved to Seattle in 2014. 

Kevin's professional background consists of over eight years as a Correctional Officer with Fresno County.  He has also spent over seven years on a middle school campus working as a Student Liaison.  Kevin then attended school and worked as a Respiratory Therapist in an emergency room setting. After a year in Respiratory Therapy, he realized that his passion was working with youth.  Soon after, Kevin began working in behavioral therapy with youth who have emotional and behavioral challenges.  

What he looks forward to the most working as a Community Service Officer, is working closely with the Seattle community and connecting people with services and resources. Kevin looks forward to assisting children in his community and guiding them through challenging circumstances.