Featured Links
FAS News Get news releases from FAS
Animal Shelter News Get news releases from Seattle Animal Shelter
FAS has the most diverse set of responsibilities of any City department, so we've organized our website into three general categories below to help you find the information you need.
Help, Information and Services
Customer Service Bureau
Get information, request services, resolve problems, voice an opinion and submit complaints and suggestions.
Customer Service Centers
Find information about services and programs, pay utility bills, get a pet license and more at "little city halls" throughout the city.
Your Rights as a Customer
Learn more about your rights to get what you pay for and pay a fair fee for services; file a complaint against certain businesses.
Filing a Damage Claim
File a claim if you believe the City is at fault for an incident or accident resulting in loss, injury or damages.
Public Records
File a request for public records.
Title II of the Americans with Disabilities Act
Get information about equal opportunities for people with disabilities.
Seattle Animal Shelter
Adopt an orphaned animal, license your pet, report animal cruelty, get spay/neuter services, volunteer and foster animals.
Information for Businesses
Business Regulations
Learn more about: alarm monitoring; limos; marijuana; short-term rentals; taxis, for-hires and TNCs; tow companies; weights and measures; other businesses.
Purchasing and Contracting
Bid on a purchasing, consultant or public works contract; learn about Priority Hire and WMBE programs; find a contract.
Managing City Assets
Civic Center
Read about the design and construction of City Hall and Plaza, the Seattle Justice Center and the Seattle Municipal Tower.
Fleet Management
Find information on the City’s Green Fleet Initiative, the City’s active fleet and surplus vehicles available at auction.
Real Estate Services
Search for or request maintenance of City-owned property; comment on excess property notices; buy surplus City property.
Warehousing Services
Discover available surplus City property and equipment—such as furniture, computers, industrial material and street signs.
Fire Facilities and Emergency Response Levy
Learn about the City’s efforts to modernize and seismically strengthen Seattle’s fire and emergency response facilities.