Title VI: Civil Rights Act
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The City of Seattle follows Title VI of the Civil Rights Act. This law protects you from discrimination based on your race, color, or national origin in city programs, services, or activities that receive federal funds.
Our Commitment
We are dedicated to making sure everyone is treated fairly and equally. The City of Seattle prohibits discrimination in any city program, service, facilities, and contracts based on disability, sex, age, sexual orientation, gender identity, immigration status, pregnancy outcomes, religion or creed, ancestry, caste, veteran or military status, breastfeeding in public, using a service animal in public places.
We are also committed to ensuring our digital properties are accessible to all people, including those with auditory, cognitive, neurological, physical, speech, and visual disabilities. For information on the measures we take to do this, visit the Web Accessibility web page.
If You Experience Discrimination
If you think you have experienced discrimination, you can file a complaint with us. Here's how:
- Online: File a Complaint
- Phone: (206) 684-4500, TTY: 7-1-1
- Email: titlevi@seattle.gov
For complaints about disability discrimination or to request ADA accommodations, contact our ADA Coordinator:
- Email: adacoordinator@seattle.gov
- Phone: (206) 684-2489, TTY: 7-1-1
We are here to help. Contact the Seattle Office for Civil Rights for more information on the City’s antidiscrimination laws and compliance with Title VI. We offer translation and interpretation services for free.
Title VI Complaint Process
If you feel that the City of Seattle has discriminated against you because of your race, color, national origin, you can make a complaint to the Seattle Office for Civil Rights (SOCR) following these steps:
Step 1: Contact Us
You can file a complaint online here, or call us at (206) 684-4500, TTY: 7-1-1. Remember, complaints must be made within 180 days of the incident.
Step 2: Let's Talk
We will arrange a time to talk about your situation and see if there is enough information for a Title VI complaint.
Step 3: Make the Complaint
If there is enough information, we’ll help you write a formal complaint for you to sign. We will then notify the relevant City of Seattle department about the complaint.
Cases involving construction, maintenance, preservation of streets, sidewalks, highways, or bridges and tunnels will be reviewed by the Federal Highway Administration.
Step 4: Early Resolution
You and the City of Seattle department will have an opportunity to participate in early resolution to address the complaint. Early resolution requires voluntary consent by all parties.
Step 5: Investigation
If early resolution doesn't work, an investigator will gather information, conduct interviews, and analyze the facts within 100 days of filing the complaint.
Step 6: Decision
SOCR will determine if there is enough evidence to show a Title VI violation.
Investigations involving construction, maintenance, preservation of streets, sidewalks, highways, or bridges and tunnels will be reviewed by the Federal Highway Administration. You also have the option to file a Title VI complaint directly with the U.S. Department of Transportation, Federal Transit Administration's Office for Civil Rights:
- Online at highways.dot.gov/civil-rights/title-vi-complaint
- Voice: 1 (206) 366-0693 or 1 (888) 446-4511
- Email: FHWA.TitleVIcomplaints@dot.gov
- Mail:
- Federal Highway Administration
US Department of Transportation
Office for Civil Rights
1200 New Jersey Avenue, SE
8th Floor E81-105
Washington, DC 20590
- Federal Highway Administration
What We Do
The City of Seattle provides the following services:
Equitable Access. Prevent discrimination in all our programs, services, and contracts.
- Email: discrimination@seattle.gov
- Voice: (206) 684-4500, TTY: 7-1-1
Disability Access. Make sure people with disabilities can access and benefit from our programs, services, and activities.
- Email: adacoordinator@seattle.gov
- Voice: (206) 684-2489, TTY: 7-1-1
Language Access. Provide information and services in your preferred language.
- Email: IMR_LanguageAccess@seattle.gov
- Voice: (206) 727-8515, TTY: 7-1-1
Contracting Equity. Increase contracting and purchasing with women and minority-owned businesses (WMBE).
- Voice: (206) 514-1608, TTY: 7-1-1
Transportation Equity. Collaborate with communities to develop a transportation system that is racially equitable and socially just.
- Email: DOT_TitleVI@seattle.gov
- Voice: (206) 640-3313, TTY: 7-1-1