Payment Centers

You can pay your utility bill by check or credit card at a City Light Payment Center. We have nine locations across our service area to assist you.

Lake City Customer Service Center
12525 28th Ave. NE, Seattle, WA 98125
(206) 684-7526
Hours: Tuesday–Saturday, 9 a.m.–5 p.m.

North Service Center
1300 N 97th St., Seattle, WA 98103
(206) 615-0600
Hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

Ballard Customer Service Center
5604 22nd Ave. NW, Seattle, WA 98107
(206) 684-4060
Hours: Tuesday–Friday, 9 a.m.–5 p.m.

University Customer Service Center
4534 University Way NE, Seattle, WA 98105
(206) 684-7542
Hours: Tuesday–Saturday, 9 a.m.–5 p.m.

Downtown Customer Service Center
Seattle Municipal Tower, 700 5th Ave., Seattle, WA 98104
(206) 684-7800
Hours: Monday–Friday, 8:30 a.m.–4 p.m.

Central Customer Service Center
464 12th Ave., Seattle, WA 98122
(206) 684-4767
Hours: Tuesday–Friday, 9 a.m.–5 p.m.

South Service Center
3613 4th Ave. S, Seattle, WA 98134
(206) 386-4200
Hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

Southwest Customer Service Center
2801 SW Thistle St., Seattle, WA 98106
(206) 684-7417
Hours: Monday–Friday, 9 a.m.–5 p.m.

Southeast Customer Service Center
3815 S Othello St. #105, Seattle, WA 98118
(206) 386-1931
Hours: Monday–Saturday, 9 a.m.–5 p.m.

Billing and Account Questions

Review our Billing and Account FAQs for a list of common questions. You may also contact us by phone at (206) 684-3000 or submit your billing question online.