Customer Service

No walk-in service for business license and tax customers is currently available in the Seattle Municipal Tower. All in-person customers must make an appointment. Business license and tax customers should file their business taxes online at www.FileLocal-wa.gov. Those needing a regulatory license (e.g. adult entertainers and for-hire drivers) should make an appointment with the Consumer Protection Division. 

You can save time by going online to:

• Apply for a business license
• Renew a business license
• Pay business taxes

Filing and Payment Options

License and Tax Administration is offering limited in-person assistance on Tuesdays and Wednesdays each week, 8:30 a.m.-3 p.m. You must make an appointment to receive in-person assistance. No walk-in customer service is available. Appointments only.

Payments for Seattle City Light and Seattle Public Utilities can be made:

• Online at the Seattle Utility Services Website
• Or, by mailing or dropping a check or money order to drop boxes at the City's Customer Service Centers outside of downtown Seattle. Locations can be found at www.seattle.gov/customer-service-centers

Money orders are available free of charge at any Wells Fargo branch in Seattle city limits. Include the following information with your check or money order when depositing it at a drop box location:

• Your name and contact information, so we can reach you if there are questions.
• The bill or invoice you received OR
• The account number or invoice number you are paying.
• If you do not have an account number or invoice number, please provide the department contact, name and/or phone you are working with.

Your payment will be processed as soon as possible. Pet licenses can be purchased online here.

Court tickets can be paid online here.

We apologize for any inconvenience. Stay up to date with COVID-19 updates and public health recommendations.