About our customer service centers

Seattle has seven customer service centers located throughout the city and one mobile center that visits traditionally underserved neighborhoods. These "little city halls" are where you can go to find information about Seattle services and programs and make various in-person payments.

Available services

Below are the services we offer at our customer service centers. Please note: Services may vary by location. Please visit the specific customer service center page to see the services available at that location.

  • Passport services. DS-11 applications only.
  • In-person payments.
  • Applications and forms.
  • Account help for Seattle City Light and Seattle Public Utilities (Downtown Customer Service Center only).
  • Information and referral services.
  • Legal clinic.
  • Computers with free internet access.
  • FACT Act compliance help.