Message From the Director

Nathan Torgelson, SDCI DirectorI am honored to serve as the director of the Seattle Department of Construction and Inspections under the leadership of Mayor Jenny A. Durkan. As I start my fourth year as director, my commitment is to carry out the Mayor's progressive vision for a more affordable, inclusive, and vibrant Seattle.

We continue to work in partnership with multiple City departments on implementing the Housing Affordability and Livability agenda (HALA) to ensure that everyone can have a home in Seattle. At SDCI we make sure affordable housing projects get top priority. We have also been implementing a variety of tenant protections to make sure that renters in Seattle have a safe place to live. We have just debuted our Renting in Seattle web portal and (206) 684-5700 phone number, a one-stop resource for renters and landlords. 

I appreciate your continued patience as we continue to experience the biggest boom in the City's building history. For several years in a row we have had more cranes on our skyline than any other city in the United States.

On April 30, 2018, we launched the Seattle Services Portal, SDCI's new permitting, complaint, and inspection system. This system replaced our previous permit tracking system (Hansen) and many of the department's existing web applications. As many of you know, this launch was more challenging than we had expected and I am sorry about that. We needed to change to the new system because the previous one was extremely out of date and failing. We recognize that the shift to the off-the-shelf system, Accela, is a big change from the highly customized permit system that customers were using. Since we've launched, SDCI has successfully corrected or improved almost 200 issues, and we continue to make improvements every week. Many of these make the system easier to use and address your concerns

For our residents in Seattle who want to better understand a proposed project or policy change, or understand how to file a code complaint, please check our What’s Happening in Your Neighborhood webpage to help you better navigate our web presence. A majority of our work involves the construction, inspection, and use of buildings and lands, but at the end of the day it's about the people who live and work in and use those buildings and land. Helping our customers and the people who live and work in our city navigate our increasingly complex regulatory process is so important. 

Our purpose statement is our commitment to you: As stewards and regulators of land and buildings, we preserve and enhance equity, livability, safety, and health of our communities.

Our Values are respect, quality of work, effectiveness, integrity, and service.

Please let us know how we are doing. We welcome and value your input.

Nathan Torgelson, Director
nathan.torgelson@seattle.gov
(206) 684-0343

Annual Report

Our 2018 Annual Report covers our permitting activity, code compliance work, and department highlights.