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Description:
The Court Resource Center blends the criminal justice and social service systems to improve customer service to defendants. The Resource Center Coordinator will learn
court protocols and procedures and gain a working knowledge of various community social
service resources
Essential Functions:
- Develop a solid working knowledge of the Court Resource Center (CRC), community, and
faith-based social services.
- Assist in compiling various statistical data using Excel and preparing corresponding
monthly, quarterly and annual reports. Perform data entry / data management duties.
- Work a minimum of 15 hours per week in the CRC facilitating defendant linkages to
DSHS, housing, mental health, chemical dependency services, and other as necessary.
- Provide mandatory Resource Center Orientation to Community Court clients.
- Provide excellent customer service and develop written communications that meet City
of Seattle performance standards.
- Answer phone and greet clients in a friendly, professional manner.
- Review client paper work for completeness and access client information through
computerized data entry/retrieval system.
- Work closely with supervisor regarding client issues.
- Adhere to all policies, procedures, and decorum of Seattle Municipal Court.
Required Employment Standards:
- Twenty (20) hours per week and a minimum six month commitment
- Must pass criminal background check.
- High School Diploma or GED and pursuing college-level studies.
- Ability to maintain sensitive and confidential information.
Preferred Employment Standards:
- Ability to work under pressure and handle changing workloads and assignments.
- Effective communication skills both written and oral.
- Knowledge of word-processing (Word), database (Access), and spreadsheet (Excel)
- Exceptional organization and research abilities
- Ability to deal with emotionally distraught clientele on a daily basis
- Compassionate and active listening to clients at all times.
Click here for a printable pdf version of the job description.
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Visit the Community court home page.
Seattle Community Court, the first in Washington State, the 26th in the United States, opened its doors on March 3, 2005.
View the Seattle Channel’s CityStream program which highlights the Seattle Municipal Court's initiative to address crime through community justice. Learn how Seattle Community Court is helping to restore the quality of life for the communities and defendants it serves.
Click here to view the program.
Community Court takes a different approach to chronic social, human, and legal problems that are resistant to conventional solutions. The problem-solving approach of Seattle Community Court recognizes that communities can be victims of crimes just as individuals. Community Court holds low-level offenders accountable and provides opportunities for them to give back to the communities that have been harmed. Additionally, Community Courts foster more effective stewardship of limited public resources through community work programs in lieu of traditional sanctions (jail time) for low-level offenders while helping to address the underlying issues driving repeat criminal behavior.
The Seattle Community Court serves "chronic public system users" – offenders who repeatedly commit low-level crimes, fail to comply with sanctions, fail to appear for Court, and who use jail days when they could be more effectively rehabilitated through alternative strategies. This population creates serious impacts on the quality of life in Seattle’s downtown core.
Community Court Partners:
- Seattle Municipal Court: Judge Fred Bonner, Bob White, Jason Pina, Kent Hay, and Tricia Lapitan
- Seattle City Attorney: Pete Holmes, Craig Sims, Tuere Sala
- Associated Counsel for the Accused: Don Madsen, Karen Murray, Nancy Waldman, Jesse Salomon
- Metropolitan Improvement District: Peggy Emerson, Steve Walls
- Downtown Seattle Association: Kate Joncas
- Operation Sack Lunch: Beverly Graham, Krista Grimm
- Red Wagon Graffiti Removal Program-Seattle Public Utilities
- St. Vincent de Paul
- Millionair Club
- Danny Woo Community Garden
- Meadowbrook Community Care
- Lake City Lions Club
- Mary's Place, Church of Mary Magdelane
- New Horizons Ministries
- YouthCare
- Rainier Valley Food Bank
- Emergency Feeding Program
- City of Seattle, Department of Neighborhoods Pea Patch Program
- City of Seattle, Office of Emergency Management
- Seattle Education Access
- Magnuson Environmental Stewardship Alliance
- Recovery Café
- Sound Mental Health: Co-Stars Program
- New Traditions
- University Christian Church
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