Federal Energy Assistance Program (LIHEAP)
If your main source of heat is electricity, gas, or heating oil, and you need help paying your utility bill
during the winter season, call the Energy Assistance Hotline at (800) 348-7144. It is open 24hrs a day/7days
a week. In addition to energy assistance; this federally funded program offers energy education, budget
counselling, and weatherization services.
Emergency Low Income Assistance (ELIA)
The Emergency Low Income Assistance (ELIA) program is for customers who have received an "Urgent" or "Shut-Off' notice on balances of $250 or more. If it is during the portion of the year that LIHEAP is operating, you are encouraged to apply for assistance from LIHEAP as well.
To participate, you need to first make the payment that is due to avoid disconnection, as well as payment
arrangements on the remaining balance. Participants may receive up to $200. Assistance is limited to once
every twelve months. If you need more information, please call (206) 684-3688 or email
Project Share is funded by customers' donations, and is available to customers that have participated
in LIHEAP and ELIA. Initially, it will pay up to $250 towards the customer's City Light bill. If
the customer makes a payment within two weeks of referral or interview, Project Share will contribute
a matching pledge of $1 for every $2 the customer pays, with $500 being the maximum amount available.
For more information call (206) 684-3000.
Income qualified customers may also be eligible for HomeWise, the City of Seattle's weatherization program. Improvements like insulation and heating system replacement or repair, can help you save energy, lower heating and cooling costs, and save money on your bill. Call (206) 684-0244 or visit www.seattle.gov/housing/homewise
if you are in need of utility assistance and/or health and human services, please call 2-1-1. The 2-1-1 Community Resources line is a shortcut to locating information, agencies, and support services within your zip code. 2-1-1 specialists can provide referrals to utility, food, shelter, housing, employment, rental assistance, financial assistance and governmental assistance.
To learn more about 2-1-1, please either call 2-1-1 or visit online