Short Term Assistance Programs
Federal Energy Assistance Program (LIHEAP)
If your main source of heat is electricity, gas, or heating oil, and you need help paying your utility bill
during the winter season, call the Energy Assistance Hotline at (800) 348-7144. It is open 24hrs a day/7days
a week. In addition to energy assistance; this federally funded program offers energy education, budget
counselling, and weatherization services.
Emergency Low Income Assistance (ELIA)
The Emergency Low Income Assistance (ELIA) program is for customers who have received an "Urgent" or "Shut-Off'
notice on balances of $250 or more. If it is during the portion of the year that LIHEAP is operating, you must
first receive assistance from LIHEAP to be eligible for ELIA.
To participate, you need to first make the payment that is due to avoid disconnection, as well as payment
arrangements on the remaining balance. Participants may receive up to $200. Assistance is limited to once
every twelve months. If you need more information, please call (206) 684-3688 or email
Project Share is funded by customers' donations, and is available to customers that have participated
in LIHEAP and ELIA. Initially, it will pay up to $250 towards the customer's City Light bill. If
the customer makes a payment within two weeks of referral or interview, Project Share will contribute
a matching pledge of $1 for every $2 the customer pays, with $500 being the maximum amount available.
For more information call (206) 684-3000.