Transportation Network Company Driver Deactivation Rights Ordinance

Deactivation Rights Ordinance

The Driver Deactivation Rights Ordinance becomes effective on October 1, 2020.

Transportation Network Company Driver Deactivation Rights Ordinance

The Transportation Network Company (TNC) Driver Deactivation Rights Ordinance provides TNC drivers with the following rights and protections when they have been deactivated (i.e. when a TNC blocks a driver's access to the platform rendering them incapable of providing rides to customers):

  1.   Prohibition of "unwarranted deactivation".
  2.   The right to challenge unwarranted deactivations before a neutral arbitrator.
  3.   Creation of a first-in-the-nation Driver Resolution Center (DRC) to provide drivers with culturally competent outreach and education as well as fee-free skilled representation in deactivation disputes.

The deactivation ordinance goes into effect on October 1, 2020. The Office of Labor Standards (OLS) will issue rules concerning deactivation protections. OLS also will manage the contract with the DRC but will have no enforcement role with respect to deactivation disputes.