Transportation Network Company Driver Deactivation Rights Ordinance

Deactivation Rights Ordinance

Important Notice

The Seattle Office of Labor Standards is composing rules to interpret the Transportation Network Company Driver Deactivation Rights Ordinance, SMC 14.32, which precludes unwarranted deactivation of TNC drivers and provides a right to challenge deactivations that may be unwarranted. The rules will define unwarranted deactivation and egregious misconduct and outline arbitration procedures, among other items. OLS will coordinate up to three online meetings in July to receive stakeholder feedback on draft rules.
To participate in the meetings, please contact Cailin Dejillas at cailin.dejillas@seattle.gov by July 8, 2020. Interpretation and reasonable accommodation are available upon request. 


The Driver Deactivation Rights Ordinance becomes effective on October 1, 2020.

Transportation Network Company Driver Deactivation Rights Ordinance

The Transportation Network Company (TNC) Driver Deactivation Rights Ordinance provides TNC drivers with the following rights and protections when they have been deactivated (i.e. when a TNC blocks a driver's access to the platform rendering them incapable of providing rides to customers):

  1.   Prohibition of "unwarranted deactivation".
  2.   The right to challenge unwarranted deactivations before a neutral arbitrator.
  3.   Creation of a first-in-the-nation Driver Resolution Center (DRC) to provide drivers with culturally competent outreach and education as well as fee-free skilled representation in deactivation disputes.

The deactivation ordinance goes into effect on October 1, 2020. The Office of Labor Standards (OLS) will issue rules concerning deactivation protections. OLS also will manage the contract with the DRC but will have no enforcement role with respect to deactivation disputes.