Payment Assistance Programs

City Light is focused on ensuring all customers have access to clean energy, no matter their income. No one should be without power. We offer payment assistance programs for income-eligible, residential customers to help make living in the Seattle area more affordable.

When you apply for a City Light assistance program, you may also qualify for other programs offered throughout the City of Seattle. Our knowledgeable Customer Care team will help you understand and navigate all possible assistance opportunities. 

Find the Bill Payment Assistance You Need

Immediate, Emergency Electricity Bill Assistance 

What it is

We offer one-time per year (two-times if you have children in the home) electricity bill assistance if you have received an "important" or "urgent" notice  for non-payment. 

Who it’s for

Income eligible residential customers that have received notice for non-payment with an electricity bill higher than $250  are  eligible. 

Household SizeGross Monthly Household IncomeGross Annual Household Income
1 $3,563 $42,756
2 $4,660 $55,920
3 $5,756 $69,072
4 $6,853 $82,236
5 $7,949 $95,388
6 $9,045 $108,540
Each Additional $206 $2,472

How to apply or learn more

Complete and submit an application following the instructions in the top left corner of the application form. For more information, call (206) 684-3688 Monday through Friday between 8:30 am and 4:30 pm, or submit a question online anytime.  

Project Share

What it is

Funded by customer donations,  this one-time per year assistance pays up to $250 towards your City Light electricity bill. 

Learn more about customer donations to Project Share.

Who it’s for

Anyone who is income-eligible and needs some help to pay their current or past-due electricity bill.  

Household SizeGross Monthly Household IncomeGross Annual Household Income
1 $3,563 $42,756
2 $4,660 $55,920
3 $5,756 $69,072
4 $6,853 $82,236
5 $7,949 $95,388
6 $9,045 $108,540
Each Additional $206 $2,472

How to learn more

For more information, call (206) 684-3688 Monday through Friday between 8:30 am and 4:30 pm, or submit a question online anytime.  

Utility Discount Program

What it is

Income-qualified program for those needing long-term assistance with utility bills.  

Provides a 60%  discount for your City Light bill. Seattle Public Utilities customers receive 50% off their bills.

Who it’s for

Seattle City Light and Public Utilities customers whose total household income meets the criteria for assistance. 

How to learn more

Apply and learn more about eligibility and program details.  

If you participate in Seattle Housing Authority programs, check your bill to see if you have been auto-enrolled. 

Other Financial Assistance Resources

This federal program helps you find assistance to pay your utility bill  and provides  education, budget counseling and weatherization services for those that meet income-eligibility requirements.

Contact the agency assigned to where your home is located.

Byrd Barr Place logo

City Light customers living within Seattle city limits can learn more and apply at Byrd Barr Place.

Hopelink logo

Customers living north of Seattle city limits can learn more and apply at Hopelink.

Multi-Service Center logo

Customers who live south of Seattle, outside the city limits can learn more and apply at Multi-Service Center.

HomeWise Weatherization Program - Seattle Office of Housing

You may be eligible for  the City of Seattle's weatherization program, providing insulation and heating system replacement or repair to help you save energy, lower your utility bill and improve the comfort of your home. 

Learn more