Contact Us / Customer Support

Customer Feedback Form | How Are We Doing?

At Seattle Animal Shelter, we are committed to providing the highest level of services possible to citizens and animals. We realize that timely and efficient customer service is important to you and is vital to the success of this organization.

The Seattle Animal Shelter management team is interested in your recent experiences with Seattle Animal Shelter. Your comments will direct our ongoing efforts to improve the way in which we serve you and the animals.

If you have any questions or concerns, or would like to offer comments regarding our staff, services or you need assistance from a supervisor, please feel free to contact one of the staff persons listed below:

• Administration
  Hours: Monday - Friday 8 am - 5 pm
  
  
  • Monitor and develop ordinance amendments
  • Prepare and monitor budget
  • Develop and implement policy
  • Personnel and safety issues
  • Manage the operation of animal care, pet licensing, enforcement, and spay/neuter clinic
  
  Don Jordan, Executive Director
  don.jordan@seattle.gov
  (206) 386-4286
  
  Robin Klunder, Operations Manager
  robin.klunder@seattle.gov
  (206) 386-1985
  
  Eileen McKenzie, Administrative Specialist II
  eileen.mckenzie@seattle.gov
  (206) 386-4256
  
  Sandy Hansen, Administrative Specialist I
  sandy.hansen@seattle.gov
  (206) 386-4297
  
  
• Animal Care
  Hours: Monday - Sunday 12 noon - 6 pm
  
  
  • Assists citizens in locating/redeeming lost pets
  • Animal adoption services
  • Humanely euthanizes and disposes of ill, aged, animals
  • Provide care and sheltering for stray, injured, impounded animals detained at the animal shelter
  
  Virginia Dalton, Animal Care Supervisor
  virginia.dalton@seattle.gov
  (206) 386-4292
  Animal Shelter (206) 386-4294
  
  
• Enforcement
  Hours: Monday - Sunday 7:10 am - 8:30 pm
  
  
  • Resolve neighborhood animal nuisance complaints
  • Enforce animal shelter code in parks and neighborhoods
  • Provide support to Police, Fire, Health and related agencies
  • Public education
  • Respond to stray, injured, vicious, dangerous, deceased animal complaints
  
  Ann Graves, Enforcement Supervisor
  ann.graves@seattle.gov
  (206) 386-4288
  
  Don Baxter, Enforcement Supervisor
  donald.baxter@seattle.gov
  (206) 386-4289
  Complaints/Requests for Service/Information (206) 386-PETS(7387)
  
  
• Pet Licensing
  Hours: Monday - Sunday 9 am - 6pm
  
  
  • Process and issue cat, dog and potbelly pig licenses
    
  • Prepares purchase requisitions for equipment and supplies
    
  • Prepares vouchers for payment of bills
    
  • Coordinates license sales at multiple off-site locations
  
  Robin Klunder, Operations Manager
  robin.klunder@seattle.gov
  (206) 386-1985
  Licensing Requests/Information (206) 386-4262
  
  
• Spay/Neuter Clinic
  Hours: Monday - Friday 8 am - 5 pm
  
  
  • Implants microchips for animals sterilized at the clinic
  • Low cost, high quality sterilization services for dogs/cats
  • Early spay/neuter program for dogs and cats adopted at animal shelter
  • Tests adopted cats for feline leukemia prior to release to new owners
  
  Dr. Mary Ellen Zoulas
  maryellen.zoulas@seattle.gov
  (206) 386-4291
  To Schedule Appointments/Information (206) 386-4260
  
  
• Volunteer Programs and Fundraising
  Hours: Open 7 Days a week, 9 am - 8:30 pm
  
  
  • Raise money for veterinary care for sick, injured and abused animals
  • Develop programs to meet the needs of the animals
  • Enrich the animals experience while here
  • Orient and train hundreds of volunteers each year
  • Solicit for foster homes for homeless animals
  • Raise public awareness through all forms of media
  
  
• For inquiries about the volunteer program: SAS.Volunteers@seattle.gov
  (206) 615-0820
  
  
• For all other inquiries:
  Kara Main-Hester, PH.D.
  Kara Main-Hester@seattle.gov
  (206)386-4293