Service Request Form

Thank you for contacting the Customer Service Bureau.

Whether your contact concerns a compliment, complaint, comment, request for service or suggestion, we are committed to listening to what you have to say. Please fill out our service request form or select a specific service request form. If you're a mobile phone user, download "Find It, Fix It," our mobile app.

If your inquiry is related to an issue that resulted in damages for which you believe the City is responsible and you would like to file a claim, please visit the Filing a Damage Claim website for more information and the required claim form.

Do not use the service request form to report urgent matters or emergencies.

For Urgent Matters:

Monday - Friday, 8 a.m. - 5 p.m.
Call 206-684-2489 (CITY)

For 24-Hour Emergency Services:

Police, Fire, Medic One 9-1-1
Seattle City Light 206-706-0051
Seattle Public Utilities 206-386-1800
Street Repair and Maintenance 206-386-1218

See guidance for reporting discarded needles, syringes and other sharps