Customer Information Guide

The Customer Information Guide will help you find the service you need.

Download the printable version (PDF).

  • All area codes (206) unless otherwise noted
  • Hearing Impaired use the Washington Relay Service (7-1-1)
  • Interpretation services available in more than 160 languages

Customer Information Guide

Elected Officials

City Attorney
City Attorney Pete Holmes (206) 684-8200
City Council
Alex Pedersen (206) 684-8804
Andrew J. Lewis (206) 684-8807
Dan Strauss (206) 684-8806
Debora Juarez (206) 684-8805
Kshama Sawant (206) 684-8803
Lisa Herbold (206) 684-8801
M. Lorena González (206) 684-8809
Tammy J. Morales (206) 684-8802
Teresa Mosqueda (206) 684-8808
Mayor
Mayor Jenny A. Durkan (206) 684-4000
Seattle Municipal Court
Municipal Court (206) 684-5600

Services

24 Hour Services
24 Hour Emergency Water, Sewer, Drainage (206) 386-1800 TTY: (206) 233-7241
Alcohol & Drug Help line (206) 722-3700
Child and Adult Abuse Reporting (866) 363-4276 (END HARM)
City Light Emergencies (206) 706-0051
Crisis Clinic (866) 427-4747 TTY: (206) 461-3219
Emergency 9-1-1
Police non-emergency (206) 625-5011
Puget Sound Energy (888) 225-5773 TTY: (800) 962-9498
Report flooding, hydrant & sewer leaks (206) 386-1800
Street Maintenance Program (206) 386-1218
Washington Poison Center (800) 222-1222
Airports
Sea-Tac Airport (206) 787-5388
Animal Information
Animal Shelter (206) 386-7387 (PETS)
Pet Licenses (206) 386-4262
Spay and Neuter Clinic (206) 386-4260
WA Fish and Wildlife (425) 775-1311
Bicycle and Pedestrian Programs
Bicycle and Pedestrian Programs (206) 684-7583
Birth and Death Certificates
Birth and Death Certificates (206) 897-5100
Building and Land Use
Code Violation Complaint Line (206) 615-0808
Construction and Inspections (206) 684-8600 TTY: (206) 233-7156
Construction Inspections (206) 684-8900
Permits, Land Use & Zoning (206) 684-8850
Renting in Seattle (206) 684-5700 TTY: (206) 233-7156
Buses
Community Transit (800) 562-1375
Metro (206) 553-3000
Sound Transit/Light Rail (888) 889-6368
Business Resources
BIA and LID payments (206) 233-7172
License and Tax Administration (206) 684-8484
Neighborhood Business Districts (206) 684-8090
Chamber of Commerce
Seattle Metropolitan Chamber of Commerce (206) 389-7200
Child and Youth Information
2-1-1 Washington Information Network 2-1-1 TTY: (206) 461-3219
Child Care Assistance (206) 386-1050
Child Care Referral Service (206) 329-5544 TTY: (206) 461-4571
Children and Family Services (206) 386-1001 TTY: (206) 684-0702
City Light
City Light (206) 684-3000
Energy Conservation (206) 684-3800
Power Outages (206) 684-7400
Street Light Reporting (206) 684-7056
Civil Disputes
Dispute Resolution Center of King County (206) 443-9603
Mediation Clinic, UW School of Law (206) 685-4140
Claims Against the City
Risk Management (Claims Against the City) (206) 684-8213
Complaints
Civil Rights (206) 684-4500 TTY: (206) 684-4503
Code Violation Complaint Line (206) 615-0808
Consumer Protection, WA State Attorney General (206) 464-6684
Customer Service Bureau (206) 684-CITY (2489) TTY: 7-1-1
Ethics and Elections Commission (206) 684-8500 TTY: (206) 684-8590
King County Ombudsman (206) 477-1050
Metro (206) 553-3000
Nursing Home Abuse (800) 562-6078
Office of Police Accountability (206) 684-8797
Taxicab Complaints (206) 296-8294 (TAXI)
Courts
Bankruptcy Court (206) 370-5200
Municipal Court (206) 684-5600
Small Claims, District Court (206) 205-9200
Superior Court (206) 296-9300
Customer Service Centers
Ballard Customer Service Center (206) 684-4060
Central Customer Service Center (206) 684-4767
Lake City Customer Service Center (206) 684-7526
SMT Customer Service Center (206) 684-7800
Southeast Customer Service Center (206) 386-1931
Southwest Customer Service Center (206) 684-7417
University Customer Service Center (206) 684-7542
Discrimination
Civil Rights (206) 684-4500 TTY: (206) 684-4503
King County Office of Civil Rights (206) 263-2446
WA State Human Rights Commission (800) 233-3247 TTY: (800) 300-7525
Domestic Abuse and Violence
Center for Sexual Assault & Traumatic Stress (206) 744-1600 TTY: (206) 744-1616
Sexual and Domestic Violence Prevention (206) 233-2774
Washington State Coalition Against Domestic Violence (800) 562-6025
Domestic Partnership Registration
Domestic Partnership Registration (206) 684-8344
Drainage Problems
24 Hour Emergency Water, Sewer, Drainage (206) 386-1800 TTY: (206) 233-7241
Drivers Licenses and State ID
Driver Licensing Locations (360) 902-3900
Licensing Office - Downtown Seattle (206) 464-6845
Licensing Office - West Seattle (206) 764-4144
Drug Activity
Emergency 9-1-1
Narcotics Activity Reports (206) 684-5797
Emergency Preparedness
Emergency Preparedness (206) 233-5076
Emergency Services
Emergency 9-1-1
Employment
Employment Discrimination (206) 684-4500
Federal Job Line (202) 606-1800
Job Information Center (206) 684-8088
King County Jobs (206) 296-7340
Unemployment Benefits (800) 318-6022
WA State Department of Labor and Industries (206) 515-2800
WA State Jobs (877) 664-1960 TTY: (360) 664-6211
WA State WorkSource - Downtown (206) 436-8600
WA State WorkSource - North Seattle (206) 440-2500
WA State WorkSource - Rainier (206) 721-6000
Financial Assistance
WA State Department of Social and Health Service (877) 501-2233
Fingerprinting
Fingerprinting (206) 684-5454
Fire
Fire Department (206) 386-1400
Fire Department (206) 386-1400
Fire Department - Fire Prevention Division (206) 386-1450
Fire Prevention, Fire Marshal (206) 386-1450
Food Emergencies
2-1-1 Washington Information Network 2-1-1 TTY: (206) 461-3219
Basic Food (877) 501-2233
Garbage and Solid Waste
Public Utilities (206) 684-3000 TTY: (206) 233-7241
Transfer Station (206) 684-8400
Graffiti
Graffiti Reporting (206) 684-7587
Metro Bus Shelter Graffiti (206) 477-3850
Hate Crimes
Civil Rights (206) 684-4500 TTY: (206) 684-4503
Emergency 9-1-1
Malicious Harassment (206) 684-5621
Health Services
Public Health - Seattle and King County (206) 296-4600
Rats, Public Health-Seattle & King County (206) 263-9566
Homeless
2-1-1 Washington Information Network 2-1-1 TTY: (206) 461-3219
Housing
Code Violation Complaint Line (206) 615-0808
HomeWise Weatherization Services (206) 684-0244
Housing (206) 684-0721
Minor Home Repair (206) 448-5751 TTY: (206) 448-5025
Seattle Housing Authority (206) 239-1500
Illegal Dumping
Illegal Dumping (206) 684-7587 TTY: (206) 233-7241
Information and Referral
2-1-1 Washington Information Network 2-1-1 TTY: (206) 461-3219
Customer Service Bureau (206) 684-CITY (2489) TTY: 7-1-1
Directory Assistance 4-1-1
Federal Government (800) 333-4636
King County (206) 296-0100
Utility Locator - Call before you dig 8-1-1
WA Relay Service for hearing impaired 7-1-1
WA State DOT Travel Information 5-1-1
Washington State (800) 321-2808
Jail
King County Jail (206) 296-1234
King County Records
King County Recorder's Office (206) 477-6620
Landlord and Tenant Problems
Civil Rights (206) 684-4500 TTY: (206) 684-4503
Code Violation Complaint Line (206) 615-0808
Housing Justice Project (206) 267-7100
Just Cause Eviction (206) 615-0808
Rental Registration & Inspection (206) 684-4110
Seattle Tenants Union (206) 723-0500
Solid Ground (206) 694-6700
Legal Services
Columbia Legal Services (206) 464-5911
King County Department of Public Defense (206) 296-7662
Lawyer Referral Service (206) 267-7010
Neighborhood Legal Clinic (206) 267-7070
Library
King County Library System (425) 462-9600
Library (206) 386-4636
Licenses
Boiler, Gas Piping, Refrigeration and Steam (206) 684-5174
Driver Licensing Locations (360) 902-3900
License and Tax Administration (206) 684-8484
Marriage License (206) 477-6620
Pet Licenses (206) 386-4262
Vehicle-Vessel Licensing (206) 296-4000
Litter
Adopt-A-Street/Adopt-A-Drain (206) 684-7647
Code Violation Complaint Line (206) 615-0808
Illegal Dumping (206) 684-7587 TTY: (206) 233-7241
Metro (206) 553-3000
Public Litter Cans (206) 615-1700
Neighborhoods
Historic Preservation Program (206) 684-0228
Neighborhood Matching Fund (206) 233-0093
P-Patch Community Gardening Program (206) 684-0264
Noise
Code Violation Complaint Line (206) 615-0808
King County Airport Noise Management (206) 205-5242 (KCIA)
Noise Abatement (206) 684-7843
Police (206) 625-5011
Sea-Tac Noise Abatement Program (206) 787-5393
Parking
Abandoned Vehicles (206) 684-8763
Illegal Parking on Public Property (206) 625-5011
Pay stations or parking meters (206) 684-5260
Tickets: Payments and Information (206) 684-5600
Passports
King County District Court (206) 205-9200
National Info Center (877) 487-2778 TTY: 1 (888) 874-7793
Neighborhood Service Center Passports (206) 615-0725
Permits
Building, Land Use & Zoning (206) 684-8850
Disabled Parking (206) 296-4000
Fire Permits (206) 386-1450
Food Workers Permits (206) 263-9566
Gun permits (206) 684-5454
Over-the-Counter Permits (206) 684-8464
Plumbing and Gas Piping Permits (206) 263-9566
Residential Parking Permits (206) 684-5086
Side Sewer Permits (206) 684-5362
Street Use Permits (206) 684-5253
Trade Permits (206) 684-8484
Vehicle - Oversized/Overweight (206) 684-5086
Police Precincts
East Precinct (206) 684-4300
North Precinct (206) 684-0850
South Precinct (206) 386-1850
Southwest Precinct (206) 733-9800
West Precinct (206) 684-8917
Police Records
Police Reports (206) 684-5454
Pollution Control
Burn Ban (800) 595-4341
Puget Sound Clean Air Agency (206) 343-8800
Surface Water Pollution (206) 684-7587
WA State Department of Ecology (425) 649-7000
Port of Seattle
Port of Seattle (206) 787-3000
Post Office Information
US Postal Service (800) 275-8777
Potholes
Potholes (206) 386-1218
Property Taxes and Assessments
Foreclosures (206) 296-2649
King County Assessor (206) 296-7300 TTY: (206) 296-7888
Real estate tax bills (206) 296-3850
Senior Citizen/Disabled Exception (206) 296-3920
Recreation and Entertainment
Arts & Culture (206) 684-7171
King County Parks (206) 477-4527
Office of Film + Music (206) 684-5030
Parks and Recreation (206) 684-4075 TTY: (206) 233-1509
Pike Place Market (206) 682-7453
Seattle Aquarium (206) 386-4300
Seattle Art Museum (206) 654-3100
Seattle Center (206) 684-7200
Seattle Channel (206) 684-8821 (TV21)
Seattle Channel (206) 684-8821
Visitors Center & Concierge Services (206) 461-5840
Woodland Park Zoo (206) 548-2500
Schools
Seattle Public Schools (206) 252-0000
Senior Citizens
Aging and Disability Services (206) 684-0660 TTY: (206) 684-0702
Lifelong Recreation (206) 684-4951
Mayor's Office for Senior Citizens (206) 684-0500
Meals on Wheels (206) 448-5767
Senior Information & Assistance (206) 448-3110
Social Security (800) 772-1213 TTY: (800) 325-0778
Sidewalks
Sidewalks (206) 684-5253
Streetlights
Streetlights (206) 684-7056
Tickets
Tickets: Payments and Information (206) 684-5600
Traffic Signs & Signals
Neighborhood traffic concerns (206) 684-7623
Traffic Circle requests (206) 684-0353
Traffic Operations (206) 684-7583
Traffic Sign & Signals repairs/replacements (206) 386-1218
Traffic Signal requests (206) 684-5118
Transportation
Pay stations or parking meters (206) 684-5260
Transportation (206) 684-7623 TTY: 711
Trash Disposal and Recycling
Garden Hotline (206) 633-0224
Hazardous Waste (206) 296-4692
Public Utilities (206) 684-3000 TTY: (206) 233-7241
Recycling Hotline (800) 732-9253 (RECYCLE)
Transfer Station (206) 684-8400
Trees
City Arborist - Street Trees (206) 684-8733 (TREE)
Trees in Parks, Open Space & Boulevards (206) 684-4113
Trees in Power Lines (206) 386-1733
Utilities
Public Utilities (206) 684-3000 TTY: (206) 233-7241
Puget Sound Energy (888) 225-5773 TTY: (800) 962-9498
Utility Payment Assistance (206) 684-0268 TTY: (206) 233-2778
Vehicles
Abandoned Vehicles (206) 684-8763
Inoperative (private property) (206) 615-0808
Tow Away Zones & Impounded Vehicles (206) 684-5444
Vehicle-Vessel Licensing (206) 296-4000
Veterans
U.S. Department of Veterans Affairs (800) 827-1000
Veterans Aid & Employment (206) 296-7656
Volunteers
2-1-1 Washington Information Network 2-1-1 TTY: (206) 461-3219
Seattle Parks & Recreation Volunteers (206) 684-8028
Voting Information
King County Elections & Voting Information (206) 296-8683 (VOTE)
Water Service
24 Hour Emergency Water, Sewer, Drainage (206) 386-1800 TTY: (206) 233-7241
Drinking Water Quality (206) 684-3000
Inspection (206) 684-5800
Service (206) 684-3333
Water billing (206) 684-3000
Weatherization Services
Energy Conservation (206) 684-3800
HomeWise Weatherization Services (206) 684-0244
Weeds and Overgrowth
Weeds/Overgrowth from private property or planting strips (206) 615-0808
Weeds/Overgrowth from public property (206) 386-1218