What is CARE?

The Community Assisted Response and Engagement (CARE) department is home to the Seattle’s 911 Center and provides alternative responses to public health and safety incidents. 

When you call 911 in Seattle for an emergency, we’re here to help 24 hours a day, 365 days a year, including for callers who need translation or those who are deaf or hard of hearing. Our 911 Center handles approximately 900,000 calls per year and coordinates the dispatch of police, fire, community crisis response, and medical teams for emergency situations, as well as managing non-emergency lines.

Contact Us

General Questions and Inquiries

Contacting 911
Emergencies: 911
Non-Emergencies: (206) 625-5011

Keep up with the latest news from the Community Assisted Response and Engagement (CARE) department by following us on social media:

Work at CARE

Person working at desk in front of monitors

Join Seattle’s Community Assisted Response and Engagement (CARE) department for a rewarding public service career where you can make a difference for our community.

We are hiring 911 Call Takers and Community Responders. These jobs start at over $65,000 per year.

CARE Job Openings

Community Assisted Response and Engagement (CARE)

Acting Chief Amy Smith
Mailing Address: PO Box 94607, Seattle, WA, 98124-6907
Phone: (206) 625-5011 (For non-emergencies)
Contact CARE

Learn about CARE, Seattle’s 911 Center that provides emergency and non-emergency responses.