Research & Data
About the CARE Events Dashboard
The CARE Events Dashboard below shows all events for which CARE Community Crisis Responders (CCR) provided services, community engagement and logged to patrols, as well as where and when those events occurred.
The CARE Department responder pilot program first launched in late 2023, with six CCRs focused on Downtown and the Chinatown-International District. In the summer of 2024, Mayor Harrell announced plans to expand the pilot citywide and seven days a week. CARE hired 10 additional responders in 2024 and extended service to Capitol Hill, Central Area, First Hill, Judkins Park, Madison Park, Montlake, and upper Pike/Pine neighborhoods. In 2025, CARE—having moved out of the pilot phase—hired 11 additional responders and began deploying to North Seattle neighborhoods in January and South and Southwest Seattle neighborhoods in March. There are currently 24 CCRs and three supervisors.
Definitions
Beat: Represents a geographical area where first responders are assigned to provide services, such as police, fire or crisis response. Beats are used to allocate available resources for a neighborhood or area of the city to ensure adequate presence and response capacity.
Community Crisis Responder (CCR): First responder dispatched by the Seattle 9-1-1 Communications Center to crisis call events, to provide services to persons experiencing crises.
Computer Aided Dispatch (CAD): Software used by 9-1-1 operators, dispatchers and call-takers to receive, prioritize and record emergency calls, and to dispatch, track and communicate with first responders in the field. Responders in the field can receive messages initiated by CAD systems via their mobile data terminals, radios, and cellular phones.
Event: Specific incident or situation that dispatchers and responders coordinate and manage using CAD systems.
Events by Beat: Represents how many CAD events were generated in a specific geographical area or beat.
Events by Group: Represents how many CAD events are grouped together, based on the final Miscellaneous Incident Request call type issued by the CAD.
Miscellaneous Incident Request (MIR): Terminology used within CAD systems, to clear or close a CAD-generated event. For example, when a call is made to the 9-1-1 Communications Center and prompts a CAD event to be created using a type code (which provides a concise descriptive summary of the situationincident, like Disturbance, Narcotics, or Robbery), the "MIR" will represent how the CAD-generated event was closed. In many instances, a 9-1-1 call can begin as one MIR type, such as a disturbance but, upon further investigation of the incident, the call will be converted to a more accurate MIR, such as an assault.
Shared Response: Represents a CAD event to which both Seattle Police Department patrol and CARE CCRs respond.